Ellen Wambach

• Maintained a client base of 50+ clients
• Residential cleaning using a proven wet/dry 2-person team.
• Dust, vacuum and mop all rooms.
• Move In/Out cleans, Deep cleans, Post construction cleans.
• Maintained equipment, ordered chemicals and supplies
• Invoicing and bookkeeping
• Management of employees ensuring policies and procedures were adhered to. Supported staff and created a happy and healthy work environment.
• Created cost effective scheduling and routing.
• Excellent customer retention history.

• Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
• Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
• Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
• Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
• Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.

HOUSEKEEPING:

Cleaned guest rooms. Vacuum, Dust, Sanitized and cleaned bathroom space. Made up guest beds.

Kept laundry cart well supplied with coffee and tea supplies, soaps, glassware, linens and towels.

Demonstrated great communication with guests regarding any special requests.

Tagged, logged and stored any items left by guests.

• Managed 12 recreational hospitality concessions located in Barrie, Innisfil, Stroud, Leeroy and Port Severn
• Managed food concessions at the Toronto Air Show
• Staff scheduling, training and performance reviews.
• Provided a safe and happy workplace environment.
• Met with local and district health boards to ensure all locations met health and safety standards.
• Prepared weekly and monthly sales reports and data to the President.
• Ordered and stocked all concession locations with food.
• Maintained service records and created service calls for all equipment.