Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Hi, I’m

Ellen Protz

Ellen Protz

Summary


Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

14
years of professional experience

Work History

Job overview

  • 30 years of working in a variety of bars and restaurants all across Canada. Chateau Lake Louise, Carderos Vancouver, Fairmont Toronto to name a few.

Owner Operator Independent

Landlord
01.2014 - Current

Job overview

  • -Initial renovation -Ongoing repairs and maintenance of property - finding and maintaining good relations with tenants

Tour guide

Musician
01.2019 - 01.2025

Job overview

  • Musician in 4 bands

Owner Operator Independent

Landlord
01.2018 - 01.2025

Job overview

  • -Initial build of property managing 8 workers -Ongoing repairs and maintenance of property - finding and maintaining good relations with clients

Confederation Centre of the arts

Catering and Mackenzie Theatre Bar
01.2013 - 01.2018

Job overview

  • -Managing a team of bartenders - inventory control - balancing books- serving drinks and food.

Owner Operator Independent

Landlord
01.2011 - 01.2018

Job overview

  • -Initial renovation -Ongoing repairs and maintenance of property - finding and maintaining good relations with tenants

Confederation Centre of the arts

Stage Crew
01.2016 - 01.2017

Job overview

  • -Building Sets - Laundry

Education

Archbishop M.C. O'Neill

High School
01.1988

University Overview

A variety of food and wine courses.

Skills

  • -Fast learner
  • will work long hours if needed
  • Strong negotiation skills
  • Customer Service-oriented
  • Rent collection
  • Property maintenance
  • Real estate market awareness
  • Adaptable
  • Accounting control
  • Tenant relations

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • I have a passion for photography and editing photos
  • Drawing and Painting
  • Music
  • Acting and Theater
  • Passionate about balancing physical health with mental and emotional wellness
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Documenting and sharing travel experiences

Timeline

Musician
Tour guide
01.2019 - 01.2025
Landlord
Owner Operator Independent
01.2018 - 01.2025
Stage Crew
Confederation Centre of the arts
01.2016 - 01.2017
Landlord
Owner Operator Independent
01.2014 - Current
Catering and Mackenzie Theatre Bar
Confederation Centre of the arts
01.2013 - 01.2018
Landlord
Owner Operator Independent
01.2011 - 01.2018
Archbishop M.C. O'Neill
High School
Ellen Protz