ELLEN NAAH
London,ON
Summary
Accomplished Registered Nurse with extensive experience at London Health Science Centre, adept in critical thinking and compassionate care. Excelled in intravenous therapy and patient advocacy, significantly improving patient outcomes. Skilled in mentoring staff and streamlining medication administration processes, demonstrating a profound impact on healthcare delivery and patient satisfaction.
Overview
17
17
years of professional experience
Work History
Registered Nurse, Medical-Surgical Unit
London Health Science Centre
London, ON
10.2011 - Current
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Managed caseload of Number patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
- Monitored patient vital signs to perform thorough condition assessments.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of medical-surgical nursing.
- Effectively managed acute pain symptoms by administering medications as prescribed while monitoring for potential side effects.
- Performed intravenous therapy procedures and monitored chest tubes.
- Reduced hospital readmissions by implementing evidence-based discharge planning and coordinating follow-up appointments.
- Ordered and analyzed diagnostic tests to identify and assess patient conditions.
- Educated patients and family members on disease processes, treatment options, and self-care techniques.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Investigated and resolved issues affecting hospital operations and patient care.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Streamlined medication administration processes, reducing medication errors and enhancing patient safety.
- Promoted a culture of continuous improvement by participating in quality assurance initiatives and making recommendations for process enhancements.
- Contributed to successful Joint Commission accreditation through strict adherence to policies and procedures.
- Assisted in the development of unit-specific protocols for common medical-surgical procedures, improving efficiency and standardizing practice across the team.
- Utilized Software and Software to document data related to patient care such as medications, interventions and patient responses.
- Facilitated timely discharges by proactively addressing potential barriers to transition such as insurance coverage or transportation issues.
- Managed patient pain relief and sedation by providing non-pharmacological and pharmacological interventions.
- Monitored hemodynamic variances to identify signs of life-threatening complications.
- Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Provided education on disease management strategies to empower patients in self-care activities throughout their recovery journey.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Administered medications and treatment to patients and monitored responses.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Advocated for and strived to protect health, safety, and rights of patient.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
Registered Nurse
Extendicare ELMWOOD Place
London, ON
01.2011 - 08.2012
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Personal Support Worker
Extendicare Elmwood Place, Long Term Care
London, ON
01.2008 - 01.2011
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
- Assisted with daily living activities, running errands, and household chores.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Trained and coordinated work of new support workers.
- Advocated for client rights while navigating various healthcare systems settings.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Transported clients to and from medical appointments with safety and efficiency.
Education
High School Certificate - Science
St. Louis Secondary School
Kumasi, Ghana West Africa Advanced Diploma - Chemical Engineering
Kumasi Polytechnic
Kumasi, Ghana: West Africa Bachelor Of Science - Nursing
University of Western Ontario
London, ON06.2011
High School Diploma - Science
G.A. Wheable Centre For Adult Education
London, ON2007
Skills
- Pre-and Post-Operative Care
- Vital signs monitoring
- Medication and IV administration
- Critical Thinking
- Wound Care
- Patient and family advocacy
- Direct Patient Care
- Compassionate and Caring
- Infection Control
- Patient Care Assessment
- Blood Draw and Sample Collection
- Accurate Documentation
- Decision-Making
- Attention to Detail
- Certified in CPR/AED
- Advanced Cardiovascular Life Support (ACLS)
- Clear Patient Communication
- Care Coordination
- Cardiac monitors
- Strong Clinical Judgment
- Training staff
- Student Precepting
- Oxygen saturation standards
- Diet and Nutrition
- Treatment Preparation
- Diabetes management
- Preventive health
- Microsoft Office
- Routine Examinations
- Community Program Referrals
- Medical Procedure Preparation
- Test Interpretations
- Unit Administration
- Emergency Diagnostics
- Rehabilitation Assistance
- Medical Supply Management
- Healthcare Program Planning
- Needs Assessment
- Diagnostic Test Ordering
- Patient consultation
- Equipment Sterilization
Languages
English
Full Professional
Timeline
Registered Nurse, Medical-Surgical Unit
London Health Science Centre
10.2011 - Current
Registered Nurse
Extendicare ELMWOOD Place
01.2011 - 08.2012
Personal Support Worker
Extendicare Elmwood Place, Long Term Care
01.2008 - 01.2011
High School Certificate - Science
St. Louis Secondary School
Advanced Diploma - Chemical Engineering
Kumasi Polytechnic
Bachelor Of Science - Nursing
University of Western Ontario
High School Diploma - Science
G.A. Wheable Centre For Adult Education