Ellen Mak
Toronto
Summary
Dedicated and driven first-year Economics & Financial Management student with experience as a field hockey goalie on my university club team. Possessing strong leadership skills, I will be serving as the Associate Vice President in Human Resources for Enactus Laurier, actively contributing to strategic initiatives. Additionally, I fulfill the role of Community Representative in LOCUS House Council, demonstrating a commitment to fostering a positive and inclusive community environment for off-campus first-year students. My multifaceted experiences reflect a well-rounded and ambitious professional with a passion for both academic excellence and community engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Co-op Student
SHN Rouge Valley Hospital NICU
02.2022 - Current
- Maintained clean work areas, washing supplies, and wiping surfaces thoroughly
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Operated manual and electric pallet jacks, safely relocating heavy equipment in the equipment room for restocking
- Maintained neat, orderly, and safe work space.
Food and Beverage Server and Cashier
Delights of China
10.2019 - 12.2022
- Prepared food and beverages according to customer requests
- Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction
- Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning
- Assisted cashiers with processing customer payments and documenting orders.
Volunteer
TDSB
11.2019 - 03.2022
- Helped administrator with administrative support duties
- Communicated and Translated for/with Parents and Teachers
- Updated and inputted student information charts
- Helped photocopied for Teachers.
Food and Beverage Server and Cashier
Sushi Place
10.2019 - 12.2021
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer
- Printed dining checks with total due, collected payment, and offered receipts to complete transactions
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Moved and set up seating, prepared extra silverware, and notified the kitchen prior to the arrival of large groups.
Education
Bachelor of Arts - Economics & Financial Management
Wilfrid Laurier University
Waterloo, ON04.2027
Skills
- First Aid/CPR
- Verbal Communication
- Data Entry
- Problem Solving
- Positivity
- Self-motivated
- Time Management
- Work Ethic
- Friendly
- Customer Service
Accomplishments
- Girls Golf MVP (June 2023)
- TDSSAA Field Hockey 2nd Place (November 2022)
- Concert Band Award (June 2020)
Affiliations
- Field Hockey
- LOCUS House Council
- Enactus Laurier
Languages
English
Native or Bilingual
French
Professional Working
Mandarin
Native or Bilingual
Taishanese
Native or Bilingual
Cantonese
Native or Bilingual
Korean
Native or Bilingual
Certification
- Career Development Certification (December 2023)
- ASk Certication (December 2023)
- Power BI Certification (November 2023)
- Dollar & Sense Money Management (October 2023)
- Chartered Professinal Accountant Highschool Ambassdor (2020 - 2023)
- Chinese Canadian National Council for Equality Certification (August 2022)
- WHMIS (Feb 2022)
- Worker's Health and Safety (Feb 2022)
- First Aid, Aid, CPR, and AED Awareness Training (Jan 2022)
Timeline
Co-op Student
SHN Rouge Valley Hospital NICU
02.2022 - Current
Volunteer
TDSB
11.2019 - 03.2022
Food and Beverage Server and Cashier
Delights of China
10.2019 - 12.2022
Food and Beverage Server and Cashier
Sushi Place
10.2019 - 12.2021
Bachelor of Arts - Economics & Financial Management
Wilfrid Laurier University
Similar Profiles
Shannon NelsonShannon Nelson
Patient Support Representative at Rouge Valley Centenary HospitalPatient Support Representative at Rouge Valley Centenary Hospital
BINI KUTTIYIL BABYBINI KUTTIYIL BABY
RN at SHN General HospitalRN at SHN General Hospital
Claudine BechampsClaudine Bechamps
Founder of Service Project at Valley Health-Winchester Medical Center NICUFounder of Service Project at Valley Health-Winchester Medical Center NICU