Summary
Overview
Work History
Skills
Education
Awards
Languages
Certification
References
Timeline
Generic

Ellen Kennedy

Kars,ON

Summary

Knowledgeable Baker, cakes, cookies and pastries. Team player with solid management and training experience. Seasoned baker, with a knowledgeable understanding of safety requirements to maintain a safe workplace. Skilled in cleaning and using bakery equipment and assisting with bakery tasks.

Overview

17
17
years of professional experience
1
1
Certification

Work History

HR/ Customer Service /Customer Service /Prep Cook

Take Another Bite/ Manotick
Manotick Station, Ontario
01.2016 - 05.2021
  • Prepare foods from scratch for the counter, Meals on Wheels, catering orders, creating new menus
  • Customer Service – greeting customers, working on the counter serving customers
  • Work closely with the volunteers for Meals on Wheels
  • Place orders to suppliers.
  • Trained new employees on proper techniques of preparing meals safely.
  • Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.
  • Kept the kitchen area clean at all times during shifts.
  • Helped train and develop new talent.
  • baked items such as pies, cookies, cakes and pastries per standard recipes.

General Manager

The New Rideau Restaurant
Kemptville
01.2014 - 01.2016
  • Prepared all desserts for the restaurant from scratch – pies, cakes, cinnamon buns etc
  • Managed all kitchen and front-end staff, reviewed menus, placed orders for front end (liquor, beer and paper products), worked closely with head chef ensuring we working towards the same goal
  • Customer satisfaction and quality assurance
  • Prepared all schedules for front end and assist with kitchen staff schedules
  • Training and development for staff members
  • Prepared all records for payroll, updated front end cash/computer system with employees' information
  • Updating menu items and prices, run reports for analysis and bookkeeper
  • Sever, dishwasher, line cook, baker when required
  • Event Coordinator - worked with customers that want to book and event for - birthday parties, anniversaries, company parties, weddings etc
  • Reviewing menus with clients making suggestions, set-up for event, decorating, set-up of event contracts – worked closely with clients regarding events.

HR/Client Services

Canadian Guide Dogs for the Blind
Manotick, ON
01.2011 - 08.2014
  • Development of Policy and Procedures, Employee Handbook
  • Health & Safety
  • Developed evacuation plan and diagram for fire department
  • Client Services – prepared information for inquiring personal (prudential clients), prepare and send applications / reviewing all applications, coordinated interviews with trainers and prudential clients, prepare all documents for all applicants excepted for training, prepare all documentation for clients except for classes, preparing paperwork for their transportation, coordinating with client their – flights, trains, buses and volunteers for to and from classes, Coordinate trainers schedules for classes, overseen housekeeper – cleaning schedule and menus, class schedule.

Human Resources Manager

KP Building Products
Acton, ON
01.2008 - 01.2010
  • Supervisor of three employees - HR payroll, HR Administrator, Health & Safety Coordinator
  • Union Environment – worked closely with all union representatives, following the collective agreement, responded to all grievance’s in timely manner
  • Communication – monthly meetings, union contract, policy & Procedures Employee Relation – employee reviews, training & development, diversity training, attendance
  • Responsible for – attendance, benefits, WSIB, EAP program, terminations, maintaining harmony through- out
  • Worked closely with VP of HR ensuring all areas the HR department were met
  • Recruitment & Selection – revised job descriptions, job postings, interviews, negotiation of job offer, offer letter
  • Overseen 2-plants and 1-warehouse different locations.

HR Manager

Musashi Auto Parts Canada Inc. (Global)
Arthur, ON
01.2004 - 01.2008
  • (None Union)
  • Supervisor of five employees – payroll, health & safety, HRIS specialist, trainer, recruiter
  • Responsible for – total performance management, research & development of policy & procedures, standardizing systems, terminations, pay equity, compensation reviews, attrition, quality circles, monthly reports to parent company (Japan), HR budget, employee survey, cafeteria, building maintenance & grounds, company property (homes & apartment), company vehicles - maintenance
  • Employee Relation – reviews done in timely manner, attendance, training & development at all levels
  • Communication – monthly meetings, clarification on company objectives & goals
  • Company Benefits - liaison between benefit carriers for health & dental, STD, LTD, contract negotiation, DPSP, EAP program, social committee – children’s Christmas party, adult Christmas party, company BQ, all charity raising events, awards recognition events
  • Immigration – employee transfers from sister or parent company, housing, schooling, all legal documentation required for transfer ensuring a smooth transition for them and their families
  • Overseen – 2 plants
  • Attendance issues, performance issues, WIB claims - reviewed neer statement addressing how it can be improved on, RTWP.

Skills

  • Customer Service
  • Food Preparation
  • Recipe Preparation
  • Teamwork and Collaboration
  • Attention to Detail
  • Kitchen Operations
  • Food presentation
  • Punctual and honest
  • Baking techniques
  • Dependable and reliable
  • Ingredient Preparation

Education

*HRM – Management Certification - Sheridan College

* Health & Safety Certification 1st Level

* Food Safety Course - City Ottawa

* Baking & Pastry Course - Humber College

* Smart Serve Course

Awards

  • Rewards and Recognition Award for 1999
  • Rewards and Recognition Award for 2000

Languages

English
Professional

Certification

  • Human Resources

References

References available upon request.

Timeline

HR/ Customer Service /Customer Service /Prep Cook

Take Another Bite/ Manotick
01.2016 - 05.2021

General Manager

The New Rideau Restaurant
01.2014 - 01.2016

HR/Client Services

Canadian Guide Dogs for the Blind
01.2011 - 08.2014

Human Resources Manager

KP Building Products
01.2008 - 01.2010

HR Manager

Musashi Auto Parts Canada Inc. (Global)
01.2004 - 01.2008

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Ellen Kennedy