Ellen Joyce
Brantford,ON
Summary
Hardworking and motivated candidate seeking part or fulltime work. Looking to connect with a community while providing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Funeral Director
Glen Oaks Funeral Home
03.2022 - 06.2024
- Arranged funeral and memorial services with grieving families to meet budget and memorialized instructions.
- Coordinated details with third-parties in order to create a personalized service.
- Assisted in the preparation of loved ones for visitation or service, adhering to strict standards of care.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Established trust among families by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for families and guests.
Retail Sales Associate
Antler Services Inc
04.2021 - 08.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction.
- Restocked shelves and displays with latest merchandise and changed signage to promote special items.
- Generated brand and product awareness.
- Processed transactions efficiently using point-of-sale systems.
Cook
FarmBoy
07.2019 - 09.2020
- Maintained consistent quality and high accuracy when preparing identical dishes.
- Prepared product ahead of busy periods, in order to best serve customer.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Education
Licensed Funeral Director (Class 1) -
Humber College
Toronto, ON06.2023
High School Diploma -
North Park Collegiate And Vocational School
Brantford, ON06.2021
Leadership Course
Doug Snooks Community Center
Brantford, ON11.2016
Skills
- Interpersonal and written communication
- POS system operation
- Teamwork
- Conflict resolution
- Organizational skills
- Adaptability and Flexibility
Timeline
Funeral Director
Glen Oaks Funeral Home
03.2022 - 06.2024
Retail Sales Associate
Antler Services Inc
04.2021 - 08.2021
Cook
FarmBoy
07.2019 - 09.2020
Licensed Funeral Director (Class 1) -
Humber College
High School Diploma -
North Park Collegiate And Vocational School
Leadership Course
Doug Snooks Community Center