ELLEN AGYEIWAA
Ottawa,ON
Summary
Accomplished professional with over Six (6) years of experience in customer service, retail store management and community health management. Technically astute and decisive with good problem-solving and organizational skills. Proactive and systematic with an in-depth understanding of frontline services. Ready to serve in any role that will offer opportunities for growth.
Overview
8
8
years of professional experience
Work History
General Laborer
Metro Mass, Ghana
03.2021 - 10.2023
- Verify shipments, stacking of boxes into trucks and identify loads for repacking, distribution and forwarding to inventory
- Assisted managers, co-workers and vendors with day-to-day operation requirements
- Monitored all incoming and outgoing pallets, performing quality control
- Practice strict adherence to safety precautions
- Accident free for entire tenure of 24 months
- Acted as back-up product picker during absences and vacations
- Comprehensive understanding of security protocols, and ability to adhere to them during work
- Demonstrated ability to perform jobs efficiently
- Keeping the working area clean
- Moving materials and inventory across the facilities
- Sorting, organizing, and keeping stock in the right location
- Packing, unpacking, and moving goods in a safe manner that prevents damage
- Carried out day-to-day warehouse duties with care and attention, maintaining
- Regularly exceeded performance and productivity targets through accurate
- Efficient picking and packing
- Checking shipments
Warehouse Worker
Guinness Ghana Ltd
02.2018 - 02.2020
- Remain in contacts with appropriate management concerning any product questions, issues or concerns
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Warehouse Associate Worker
ABC Corporation
07.2015 - 04.2017
- Contributed to business development efforts to drive revenue
- Receive and account inventory items, them record the data manually or electronically on the computer
- Pack or unpack items to be stocked on shelves in stockrooms, warehouses or storage yard
- Verified inventory computations by comparing inventory report to physical stock and investigating and reporting any discrepancies and correcting errors
- Stored and organized items in an accessible manner in warehouses, supply rooms and other relevant areas
- Entrusted with the proper labeling of stocks merchandise identification task and electronic marking tools and other labeling equipment's
- Ensured the proper maintenance and cleaning of equipment's, tools, supplies and storage areas whiles upholding compliances with strict safety regulations
- Moved and transported parts and materials from stocked to locations and prepared for shipping
- Took proactive approach to uncover customer needs to properly address the needs of customers
- Used electronic scanners to identify the prices of the merchandise
- Greeted customers when entering or leaving the store
- Maintain a clean and a tidy checkout area
- Bagged merchandise for our clients
- Issued the correct change due to the clients
- Opened and closed store by balancing cash registers
- Addressed and resolved customer complaints with friendly and level-headed assistance
Education
Senior High School -
kade senior high school
08.2012
Nursing and Midwifery Training School -
Nursing and Midwifery Training School
09.2016
Skills
- Customer Service
- People Centric
- Regulatory compliance
- Record File Management
- Microsoft Office
- Loss Prevention
Hobbies and Interests
- Reading
- Swimming
- Driving
Professionaldevelopmenttraining
Health and safety awareness training.
Timeline
General Laborer
Metro Mass, Ghana
03.2021 - 10.2023
Warehouse Worker
Guinness Ghana Ltd
02.2018 - 02.2020
Warehouse Associate Worker
ABC Corporation
07.2015 - 04.2017
Senior High School -
kade senior high school
Nursing and Midwifery Training School -
Nursing and Midwifery Training School
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