Detail-oriented Chiropractic Assistant with expertise in patient management and medical documentation. Proven ability in optimizing clinic operations and enhancing patient care through effective scheduling and front desk management.
Overview
7
7
years of professional experience
Work History
Chiropractic Assistant
Parallel Chiropractic
Calgary, Alberta
02.2025 - 04.2026
Assisted chiropractors during patient treatments and procedures, improving patient experience and care delivery.
Managed patient scheduling and appointment confirmations to optimize clinic workflow.
Processed patient intake forms and medical histories, ensuring accuracy for effective patient management.
Collected forms, copied insurance cards, and coordinated patient information for seamless billing and insurance processing.
Chiropractic Assistant
Natural Way Chiropractic
Calgary, Alberta
01.2024 - 02.2025
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Monitored daily appointment schedules to maintain operational flow and minimize wait times.
Scheduled patient appointments in person and over the phone to maximize patient access.
Provided post-treatment instructions and printed materials to enhance patient understanding.
Administrative Support Specialist
Alberta Health Services
Calgary, Alberta
09.2021 - 08.2023
Facilitated personalized application training sessions, mentoring colleagues to improve proficiency with the system.
Utilized extensive knowledge of organizational workflows to teach scheduling and work queues within connect care.
Supported hospital units in adopting new workflows and navigating processes during system launch, ensuring smooth transitions.
Administered curriculum materials and guidance to enhance end-user training for defined epic hyperspace roles.
Contact Tracing Specialist
Alberta Health Services
Calgary, Alberta
02.2019 - 08.2021
Audited company's legal documents to verify compliant policies and procedures.
Maintained positive working relationship with fellow staff and management.
Analyzed customer needs and recommended appropriate products or services.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.