Elle Levy
Hampton,ON
Summary
Personable and goal-driven individual with strong interpersonal skills and knack for building lasting customer relationships. Possesses solid understanding of sales principles and techniques, coupled with excellent communication and negotiation abilities. Dedicated to driving results and contributing to team-oriented environment.
Overview
2
2
years of professional experience
Work History
Sales Counselor
LA Fitness
01.2024 - Current
- Mentored junior sales staff, providing guidance on effective selling techniques and best practices for achieving targets.
- Collaborated with marketing team to create targeted promotional materials for prospective clients.
- Increased sales revenue by developing and implementing strategic sales plans tailored to individual clients'' needs.
- Delivered exceptional customer service, resulting in increased customer satisfaction and loyalty.
Head Hostess
Laylak Cuisine
06.2023 - 12.2023
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
Hostess
Boston Pizza Inc.
01.2023 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Receptionist
Elevate Health Clinic
12.2022 - 05.2023
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Have 2 Years Worth Of Credits. - Architecture
York University
Toronto, ONMaintained Mid 90s -
Holy Trinity Catholic Highschool
Courtice, ON06.2021
Skills
- Customer service
- Relationship building
- Strategic planning
- Complex Problem-solving
- Staff training
- Social media marketing
- Product and service sales
- Objection handling
- First aid and CPR
- CPR and AED training
- Telephone skills
Languages
English
Native or Bilingual
Additional Information
AVAILABILITY
SUN 5am-12am
MON 5am-12am
TUES 5am-12am
WED 5am-12am
THURS 5am-12am
FRI 5am-12am
SAT 5am-12am
Timeline
Sales Counselor
LA Fitness
01.2024 - Current
Head Hostess
Laylak Cuisine
06.2023 - 12.2023
Hostess
Boston Pizza Inc.
01.2023 - 06.2023
Receptionist
Elevate Health Clinic
12.2022 - 05.2023
Have 2 Years Worth Of Credits. - Architecture
York University
Maintained Mid 90s -
Holy Trinity Catholic Highschool
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