ELLE BROADWAY
Valencia
Summary
Dynamic professional with experience at IN-N-OUT BURGER, excelling in customer engagement and cash management. Recognized for consistently enhancing customer satisfaction and training new team members. Proven ability to manage tasks strategically while maintaining a detail-oriented approach, ensuring operational efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Team Member
IN-N-OUT BURGER
01.2022 - Current
- Provided exceptional customer service by taking orders, preparing food, and ensuring customer satisfaction in a high-volume setting
- Maintained a clean and organized work environment, adhering to all safety and hygiene standards
- Collaborated with team members to achieve daily goals and ensure smooth operation during peak hours
- Trained new employees on company procedures, food preparation, and customer service standards
- Managed cash transactions, operated the POS system, and ensured accurate cash handling and reconciliation at the end of shifts
- Consistently received positive feedback from customers and supervisors for efficiency and professionalism
Receptionist
MOTIVATE
01.2021 - 01.2022
- Managed front desk operations, greeting clients, answering phone calls, and directing inquiries to the appropriate departments
- Maintained appointment schedules and coordinated meetings for executives, ensuring efficient time management and organization
- Provided administrative support, including data entry, filing, and handling correspondence
- Fostered a welcoming environment by maintaining a clean and professional reception area
Education
Dual Enrollment/College Courses - Business Accountancy
COLLEGE OF THE CANYONS
Valencia Campus04-2027
High School Diploma -
VALENCIA HIGHSCHOOL
Valencia, California12.2024
Skills
- Customer Engagement
- Cash Management
- Strategic Task Management
- Administrative Support
- Communication
- Organizational Time Management
- Detail-Oriented Mindset
- Adaptability
- Analytical Problem-Solving
Languages
English
Full Professional
References
References available upon request.
Timeline
Team Member
IN-N-OUT BURGER
01.2022 - Current
Receptionist
MOTIVATE
01.2021 - 01.2022
Dual Enrollment/College Courses - Business Accountancy
COLLEGE OF THE CANYONS
High School Diploma -
VALENCIA HIGHSCHOOL
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