Ellda Moo
Saskatoon,SK
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs an empathic, mindful approach to avoid potential conflicts caused by a lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Karen Language Interpreter (Freelancer)
Propio Language Services
06.2021 - Current
- Handle Telephone Interpretation: Provide accurate and clear interpretation during phone calls, ensuring effective communication between all parties.
- Industry-Specific Interpretation: Utilize language skills to navigate conversations in specialized fields such as Healthcare, Insurance, and Financial, adapting to industry-specific terminologies.
- Cultural Bridging: Demonstrate cultural sensitivity and understanding to create an inclusive atmosphere, fostering a positive and effective communication environment.
- Maintain Professionalism: Uphold a high level of professionalism, confidentiality, and accuracy during all interactions.
Karen Language Interpreter (Freelance)
Certified Languages International Inc.
04.2021 - Current
- Handle Telephone Interpretation: Provide accurate and clear interpretation during phone calls, ensuring effective communication between all parties.
- Industry-Specific Interpretation: Utilize language skills to navigate conversations in specialized fields such as Healthcare, Insurance and Financial, adapting to industry-specific terminologies.
- Cultural Bridging: Demonstrate cultural sensitivity and understanding to create an inclusive atmosphere, fostering a positive and effective communication environment.
- Maintain Professionalism: Uphold a high level of professionalism, confidentiality, and accuracy during all interactions.
Karen Language Interpreter (Full Time)
Kelly Services
04.2020 - 12.2022
- Acting as Interpreter between a wide range of people with diverse voices, accents, speaking tempos and personalities.
- Providing parties with clear and exact translations of written materials, and interpretations of verbal communication.
- Providing interpretations of questions, answers, statements, arguments, explanations and other forms of verbal communication.
- Imparting thought, purpose, spirit, emotions and tone of speakers from source language into target language.
- Interpreting with no additions or omissions.
- Complying with applicable ethics and standards.
On Call Karen Interpreter
Saskatoon Open Door Society
01.2015 - 01.2021
- Assists new settlers to Doctors offices, Hospitals and Banks, Interpret and Translate Karen to English parent and teachers meeting at schools
Front Desk Agent, Night Auditor
Courtyard by Marriott
01.2016 - 03.2019
- Taking, cancelling, and changing room reservation requests
- Investigating and resolving customer complaints or questions
- Processing guest departures including calculating changes and receiving payments
- Answering telephone calls and relaying messages
- Maintaining an inventory of reservations, vacancies, and room assignments
- Answering inquires about the hotel and its services through the telephone, email, or in-person
- Handling wake-up calls and a myriad of other guest requests
Education
Arts & Science -
University of Saskatchewan
Saskatoon, SKCourt Services Administrative Certificate -
Saskatchewan Polytechnic
Saskatoon, SK01.2020
Grade 12 Diploma -
Mount Royal Collegiate
Saskatoon, SK06.2014
Leadership Training -
House for all Nations
Saskatoon, SK07.2013
WHMIS Certificate -
Mount Royal Collegiate
Saskatoon, SK11.2012
Individual Development Accounts Program -
Nutana Collegiate
Saskatoon, SK06.2012
Skills
- Fluent Bilingualism
- Customer Service
- Public Speaking
- Multitasking Abilities
- Reliability
- Active Listening
- Fast Thinking
- Intercultural Sensitivity
- Memory retention
- Attention to Detail
- Accuracy and Precision
- Microsoft Office
Awards
- Drayton Walker Graduation Award 2014, Awarded to a graduating student who best exemplifies leadership and compassion.
- Harlen Weidenhammer Award 2014, Awarded to a graduating student who studied English as an Additional Language with exemplary school involvement and high academic achievement in all areas.
- Academic Award for Choral 2011 and 2012, Awarded to the student with the highest-class average. Recipient of award for both the 2010/2011 and 2011/2012 school year.
Volunteer Experience
- Karen Community of Saskatoon Interpreter, Saskatoon, SK, 2009, 2021, Assist community elders to Doctors Appointments, Banks and others
- Karen Community Youth Group, Saskatoon, SK, 2008, 2013, Recorded meeting minutes
- Saskatoon Food Bank, Saskatoon, SK, 2013, Collected and Packing of food donations
- Oliver Lodge, Saskatoon, SK, 2012, 2013, Provided residents weekly manicures, hand massages, and makeup applications
References
- Shama Joseph, Instructor, School of Human Services and Community Safety, Regina, SK, josephsh@saskpolytech.ca
- Della Konkin, Learning Services, Saskatchewan Polytechnic, Saskatoon, SK, Della.konkin@saskpolytech.ca
- Alanna Hyuska, Store Manager, Garage Clothing Store, Saskatoon, SK, 306-220-9935
Certification
- Propio Language Services - Medical Interpreting Course Certificate
- Voyce- Medical Interpret Orientation and Compliance Training Certificate
- Certified Languages International- HIPAA Training Certificate
Languages
English
Native or Bilingual
Karen
Native or Bilingual
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work from home optionPersonal development programsHealthcare benefitsFlexible work hoursSoftware
Microsoft
Canva
Interests
Music
Hiking
Timeline
Karen Language Interpreter (Freelancer)
Propio Language Services
06.2021 - Current
Karen Language Interpreter (Freelance)
Certified Languages International Inc.
04.2021 - Current
Karen Language Interpreter (Full Time)
Kelly Services
04.2020 - 12.2022
Front Desk Agent, Night Auditor
Courtyard by Marriott
01.2016 - 03.2019
On Call Karen Interpreter
Saskatoon Open Door Society
01.2015 - 01.2021
Arts & Science -
University of Saskatchewan
Court Services Administrative Certificate -
Saskatchewan Polytechnic
Grade 12 Diploma -
Mount Royal Collegiate
Leadership Training -
House for all Nations
WHMIS Certificate -
Mount Royal Collegiate
Individual Development Accounts Program -
Nutana Collegiate
- Propio Language Services - Medical Interpreting Course Certificate
- Voyce- Medical Interpret Orientation and Compliance Training Certificate
- Certified Languages International- HIPAA Training Certificate
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