Ellaha Noorsafi
Newmarket,ON
Summary
Dynamic customer service professional with proven expertise at Adelweiss Technologies in problem resolution and account management. Recognized for exceptional teamwork and strong computer skills, I consistently enhanced customer satisfaction and operational efficiency. Committed to delivering results while maintaining confidentiality and accuracy in all transactions.
Overview
2026
2026
years of professional experience
Work History
Cashier
John's No Frills
- Provided fast and friendly service while accurately processing customer transactions
- Balanced and managed cash drawers at the beginning and end of each shift, ensuring precise reconciliation and compliance with store
Inventory Clerk
WIS International
- Assisted customers in a fast-paced retail environment, ensuring their needs were met and questions answered
- Maintained a clean and organized workspace, contributing to a positive customer experience
- Collaborated with team members to achieve inventory targets and resolve customer issues
- Demonstrated adaptability by quickly learning and using the company's point-of-sale system.
Manager
Trade Secrets, Upper Canada Mall
- Provided coaching and mentoring to ensure successful onboarding of new employees.
- Collaborated with a team to organize and execute fundraising events, contributing to the organization's financial goals
- Engaged with diverse individuals, demonstrating strong communication skills and building positive relationships.
- Managed sales team activities by evaluating needs of each territory and participating in sales calls.
Beauty Specialist
Sephora
- Delivered personalized skincare consultations to enhance customer satisfaction and product selection.
- Educated clients on beauty products and application techniques to promote brand loyalty.
- Assisted in inventory management, ensuring stock levels met customer demand effectively.
- Collaborated with team members to create engaging visual merchandising displays for promotions.
- Provided makeup application services for special occasions, showcasing product effectiveness and boosting brand loyalty.
- Advised clients on how to care for skin and hair with available products and replenished stock.
Sales Consultant
Best Buy Express
09.2024 - 08.2025
- Assisted customers in product selection to enhance shopping experience.
- Conducted product demonstrations to educate customers on features and benefits.
- Managed inventory levels to ensure availability of top-selling items.
- Processed transactions accurately using point-of-sale systems.
- Trained new staff on sales techniques and product knowledge for improved performance.
- Followed up with existing customers to provide additional support and address concerns.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Education
Highschool - undefined
Dr John M Denison Secondary School
ON04.2022
Skills
- Customer Relation
- Problem Resolution
- Follow-up skills
- Account Management
- Teamwork and Collaboration
- Strong computer skills
- Decision-making
- Organizational skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Written and verbal communication
- Staff training
- Attention to detail
- Sales expertise
Languages
English - Fluent
Urdu - Bilingual
Persian
Native or Bilingual
JOB OBJECTIVE SUMMARY
- Cash handling and management
- Customer service and interpersonal communication
- Attention to detail and accuracy
- Multitasking and time management
- Teamwork.
Timeline
Sales Consultant
Best Buy Express
09.2024 - 08.2025
Cashier
John's No Frills
Inventory Clerk
WIS International
Manager
Trade Secrets, Upper Canada Mall
Highschool - undefined
Dr John M Denison Secondary School
Beauty Specialist
Sephora