Ella Washington
Victoria,B.C.
Summary
Eager employee always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
7
7
years of professional experience
Work History
Nanny
Multiple Familys
06.2017 - Current
- Providing child minding services to multiple families with children of various ages.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
Housekeeping Cleaner
Jocelyn Macaulay
10.2023 - 11.2023
- Moved to Tofino for a month to live on site and clean rental properties.
- Acted as a trusted aid on property is any guest had questions or needed help during there stay.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Turned over guest rooms on a timely manner insuring Bathrooms, Beds and kitchens were turned over and spotless for new guests.
Front of House Staff Member
Herron Rock Bistro
04.2023 - 09.2023
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
Caterer
Food For Thought Catering
09.2021 - 12.2022
- Responsible for setting up events, serving food, and working alongside kitchen staff.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
Sales Associate
Boathouse
02.2021 - 10.2022
- Dealing with customer questions, maintaining sales floor appearance, and providing outstanding customer service.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Housekeeping
Acciona Service
07.2021 - 10.2021
- Responsible for housekeeping service in various units, including sanitization and adherence to COVID-19 policies.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Operated timely and efficiently in stressful work environments.
- Preformed well under stress and was adaptable to all wards of the Hospital.
Landscaping
Double Spade
06.2020 - 08.2020
- Providing meticulous landscaping for clients.
Education
High School Diploma -
Oak Bay High School
Victoria06.2023
Skills
- Skilled in Working With Special Needs Children
- Valid Driver's License
- Effective Team Leader
- Childcare
- Approachable
- Organizational skills
- Dependable and Responsible
- Critical Thinking
Volunteer Experience
- Victoria Humane Society, 12/01/23- Present: I am very Passionate about my volunteer position with the Humane Society. While volunteering I am able to fulfill my love and passion for animals while bringing support to the company. I am responsible for helping out with adoption events, supervision of multiple puppies at a time, cleaning the facility and helping out with any tasks handed to me.
- Community Options Victoria, 01/01/23, While Volunteering for Community Options Victoria I was responsible for helping out with setting up and monitoring seminars and workshops. I also act as an assistant in which my duties include organizational tasks, Paperwork and keeping our office space sanitary.
- One Day Celebration, 06/01/21, I volunteered at this event in support of individuals with disabilities. The event occurs annually and provides a day at Topaz park where individuals' strengths and abilities are celebrated through activities, performers, food and inclusion.
- Camosun Chargers Volleyball, 08/01/20, 08/01/21, I would volunteer at College level games and tournaments and assist in set up and take down of equipment, score keeping, recording player positions and replacements, line calling and general support of the coach and players.
- Glengarry School of Dance, 01/01/16, 01/01/19, The owner/operator requested that I take a lead role in assisting her in teaching young dancers. My responsibilities included instruction, supervision, providing emotional support and encouragement during exams and competitions.
- Henderson Recreation Center, 07/01/19, Responsible for kids ages 3-5 for play period while taking lead in organizing activities and supervision.
References
- Ms. Donna Cleaver, Supervisor, (250)-360-7976
- Mr. Christopher Dahl, Sport, (778)-977-1822
- Ms. Carolyn Phillips Cusson, Volunteering, (250)-616-1378
- Ms. Christa Campsall, Work Experience, (403)-890-9693
Hobbies and Interests
- Animal Care
- Sports - Volleyball, Rugby
- First Response- Firefighting
Languages
English
Native or Bilingual
Timeline
Housekeeping Cleaner
Jocelyn Macaulay
10.2023 - 11.2023
Front of House Staff Member
Herron Rock Bistro
04.2023 - 09.2023
Caterer
Food For Thought Catering
09.2021 - 12.2022
Housekeeping
Acciona Service
07.2021 - 10.2021
Sales Associate
Boathouse
02.2021 - 10.2022
Landscaping
Double Spade
06.2020 - 08.2020
Nanny
Multiple Familys
06.2017 - Current
High School Diploma -
Oak Bay High School
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