Ella Tkacheva

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Manage daily operations, including scheduling classes, maintaining records and processing registrations.
Prepare and distribute internal communications, documents, and reports.
Maintain an organized filing system for student and staff records.