Ella Sykes
Sacramento
Summary
I have a highly accomplished background of patient-centered dental assisting with 5 consecutive years of clinical healthcare experience since I was 17 years old, including 3 years of service within the Department of Veterans Affairs and 2 years in a high-volume private practice. I am very familiar with VA directives, federal scheduling regulations, and specialized clinical workflows. I am exceptionally skilled in patient care coordination, electronic health records management (CPRS/DRM/ISS), interdepartmental collaboration, and optimizing clinical efficiency. I have a proven track record of handling high-stress situations with empathy, making me highly adaptable for administrative, medical support, or advanced clinical support roles within the VA West Texas healthcare system.
Overview
5
5
years of professional experience
Work History
Full time dental assistant
VA McClellan dental clinic
04.2023 - Current
- As a dental assistant for the VA I am in direct patient care chair side assisting. I assist in many different procedures such as endodontic procedures, oral surgery, periodontal surgery, prosthodontic procedures, and general dentistry. I also maintain my operatory by keeping it stocked and clean according to VA regulation and OSHA protocol. I am also currently in charge of tracking our broken handpieces/equipment and turning it in to be repaired. Not only do I assist with dental procedures, I am very versatile when it comes to other positions in the dental clinic. I am regularly assigned to helping the MSA’s when we are short staffed as I have access to all clinics through ISS for our clinic and am very comfortable working the front desk and helping patients in person as well as over the phone or online with secure messaging. I also help with recall lists to ensure the VA patients get scheduled to keep current for their appointments. I am also assigned the extra duty of putting in community care consults per patients request through CPRS.
- Hours per week: Total of 40 hours a week/current work schedule is Monday,Tuesday, off Wednesday and working Thursday,Friday.
- Supervisors: Lisa Goerz(RDA supervisor) Dr.Michael Dailey(DDS office supervisor)
Dental assistant
Dr.Kenneth Fat D.D.S
04.2021 - 04.2023
- After I finished my program at Unitek I completed my internship at Dr. Kenneth Fat’s office for the month of April and was hired in May of 2021. In the year I have worked for this dental office I have learned many skills and have also recently advanced to head dental assistant of the back office. I do everything from sterilization to x-rays as well as assisting with many different types of procedures. I have gained experience with composite fillings, crown and bridge restorations, digital scanning, implant cases, denture cases and extractions.I have experience with charting as well and some experience with scheduling patients and collecting payments. I am reliable, prompt and currently open the office every morning with my own key.
- Hours per week: Monday through Friday 40+hours a week.
- Supervisor: Sabrina Hassagawa
Starbucks Barista for Safeway
12.2020 - 05.2021
- I started working at the Starbucks counter in Safeway when I was still in my dental assisting program at Unitek College. I would usually work the counter by myself for the closing shift and some weekend shifts. As a closer I would clean the entire kiosk from mopping the floor to wiping down counters, dumping all drinks and food from the morning and making sure all lights were off and everything was locked up properly. I would also work the rush hour so I have experience with high intensity environments and very fast pace.
Education
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CDA - dental assisting
Unitek College
Sacramento, CA04.2021
High school diploma - undefined
Hiram Johnson High School
Sacramento, CA06.2020
Skills
- Dental impressions
- Treatment room setup
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Cross-training capabilities
- Infection control proficiency
- Patient education
- Sanitation protocols
- Electronic charting
- Patient services
- First aid training
- Office administration duties
- Knowledgeable in software
- Patient care coordination
- Dental software management
- Complex Problem-solving
- Digital X-ray proficiency
Timeline
Full time dental assistant
VA McClellan dental clinic
04.2023 - Current
Dental assistant
Dr.Kenneth Fat D.D.S
04.2021 - 04.2023
Starbucks Barista for Safeway
12.2020 - 05.2021
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High school diploma - undefined
Hiram Johnson High School
CDA - dental assisting
Unitek College