Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
BusinessDevelopmentManager
Ella Storey

Ella Storey

Vancouver,BC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Production Assistant/Production Coordinator

Framestore
11.2022 - Current
  • Monitored and tracked progress of departments for on-time client deliveries.
  • Managed and organized all incoming and outgoing materials to/from client.
  • Created and implemented templates and strategies to ensure efficiency and accuracy.
  • Detailed notetaking and support during client calls and team meetings.
  • Managed all show calendars and meeting requests.
  • Liaised with head producer to support all production needs for multiple artist teams.

Reservations Manager

United Players Of Vancouver
03.2022 - 09.2023
  • Managed online booking and telephone inquiries, as well as assisted guests with questions throughout ticket booking process.
  • Maintained accurate records of bookings and audience database on reservation systems.
  • Provided high level of customer service to each person by using active listening and effective interpersonal skills.
  • Resolved various issues and discrepancies for audience members.
  • Developed nightly reports of attendee lists and accomodations to the onsite front of house team.

Operations Coordinator

Canada Wild Arts Society
09.2022 - 11.2022
  • Acted as primary logistics contact with relevant presenting organizations, and key
    coordinator for details pertinent to project, UnInterrupted-VR.
  • Participated in planning meetings and development of logistics with internal team.
  • Provided regular updates to producers on overall planning execution.
  • Researched logistics such as travel, accommodation, locations & online development related to the project.
  • Coordinated travel and set up of all tech required to run the VR presentation, as well as troubleshooted tech issues onsite.
  • Managed onsite audience teams and hosted showings on presentation days at events.
  • Assisted with wrap up reports upon completion of the project.

Team Lead & Brand Representative

Urban Bella Marketing
04.2019 - 04.2022
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Maintained accurate records of sales goals, product management, receipt tracking and customer interactions.
  • Managed various teams of brand representatives and organized timed intervals for setup/tear down, developed daily schedules and boosted morale to encourage reaching customer interaction targets.
  • Adept at developing good relationships with company partnerships with various organizations.
  • Select festival work includes: International Year of the Salmon Symposium, Vancouver Pride, BC Outdoor and Adventure Show, BC Home and Garden Show, Vancouver International Children's Festival, Ottawa Jazz Festival, CANSEC Trade Show.
  • Select brand partnerships include: Evo Car Share, TD Bank, Neo Financial, DUER Denim, Granville Island Brewing, Stanley Park Brewing, Red Racer Craft Beer.

Customer Service Representative

Lee Valley Tools Ltd
09.2020 - 07.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided excellent service to all customers and received notable feedback from management.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Updated account information to maintain customer records.
  • Assisted customers in English and French.

Exam Coordinator

Royal College Of Physicians & Surgeons In Canada
05.2020 - 09.2020
  • Responsible for ensuring sensitive materials for medical exam purposes are kept confidential and secure.
  • Problem solved quickly within high stress environments and strictly timed exam processes/scenarios for medical professionals.
  • Facilitated, under direction of upper management, organizational flow of exam days and reception of completed exam materials.
  • Developed interactive spreadsheets to organize cross-referencing of identification and assembly of exam kits from centres across Canada, US, UK, France and Australia.
  • Delivered all processed materials on time and updated our structured delivery calendar regularly.

Education

Bachelor of Arts - Performing And Fine Arts

Capilano University
North Vancouver, BC
12.2021

Associate of Arts - Acting

Langara College
Vancouver, BC
06.2019

Skills

  • Effective Schedule Coordination
  • Adaptable and Responsive
  • Customer, Client and Team Engagement
  • High Achieving
  • Detail Oriented
  • Quick Thinker and Learner

Languages

English
Native or Bilingual
French
Professional Working

Interests

Boxing, Yoga, Nature Conservation, Film, Local Arts Organizations.

  • I like to volunteer at a local yoga studio and at the community gardens in my neighbourhood.
  • I am passionate about film and theatre. I support organizations like VIFF, Out On Screen (Vancouver Queer Film Festival) and the Vancouver Fringe Festival both financially and by attending their events.
  • I was a board member for the Ottawa Youth Infringement Festival in 2021 and the Cultch's IGNITE! Youth-Driven Arts Festival in 2022.

Timeline

Production Assistant/Production Coordinator

Framestore
11.2022 - Current

Operations Coordinator

Canada Wild Arts Society
09.2022 - 11.2022

Reservations Manager

United Players Of Vancouver
03.2022 - 09.2023

Customer Service Representative

Lee Valley Tools Ltd
09.2020 - 07.2021

Exam Coordinator

Royal College Of Physicians & Surgeons In Canada
05.2020 - 09.2020

Team Lead & Brand Representative

Urban Bella Marketing
04.2019 - 04.2022

Bachelor of Arts - Performing And Fine Arts

Capilano University

Associate of Arts - Acting

Langara College

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Ella Storey