Ella Reykdal
Edmonton,AB
Summary
Motivated and reliable individual with hands-on experience in fast-paced restaurant environments, excelling in multitasking, customer service, and maintaining high standards of cleanliness and organization. Known for a strong work ethic, attention to detail, and the ability to stay calm under pressure. Proven track record of working efficiently, both independently and as part of a team. Eager to bring strong organizational skills, a customer-focused mindset, and dedication to excellence to a retail position.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Buco Pizzeria & Vino Bar
Edmonton, Alberta
03.2023 - 09.2023
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Managed reservations, waitlists, and special requests for large parties.
- Assigned patrons to suitable tables according to server rotation.
- Assisted with setting up banquet rooms for special events.
- Greeted customers, answered questions and recommended specials to increase profits.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Accepted payments from guests for dine-in and take-out foods.
- Stocked server areas with supplies before, during and after shifts.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Provided menus and answered questions about menu items and specials.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Restaurant Hostess
Allegro Italian Kitchen
Edmonton, Alberta
06.2020 - 09.2020
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Helped service staff handle demand by distributing food and beverages.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Assigned patrons to suitable tables according to server rotation.
- Greeted customers, answered questions and recommended specials to increase profits.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
St. Francis Xavier High School
Edmonton, AB06-2023
Bachelor of Arts - Sociology
University of Alberta
Edmonton, ABSkills
- Team collaboration
- Customer service
- Conflict resolution
- Attention to detail
- Time management
- Cleanliness maintenance
- Positive and professional
- Detail-oriented
- Organizational skills
- Hospitality service expertise
Timeline
Restaurant Hostess
Buco Pizzeria & Vino Bar
03.2023 - 09.2023
Restaurant Hostess
Allegro Italian Kitchen
06.2020 - 09.2020
High School Diploma -
St. Francis Xavier High School
Bachelor of Arts - Sociology
University of Alberta
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