Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/Server
Chuck's Roadhouse
Aurora, Ontario
02.2026 - Current
Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced environment.
Created customized cocktails and crafted beverages tailored to customer preferences, increasing repeat business.
Ensured cleanliness of bar area and organized supplies, contributing to a welcoming atmosphere.
Managed inventory levels and restocked supplies.
Bartender & Server
Fionn MacCool's
Markham
01.2025 - Current
Engaged customers to foster a welcoming atmosphere, enhancing overall guest experience.
Trained new bartenders on menu items and bar procedures, ensuring consistent service quality.
Processed cash transactions and payments accurately, maintaining smooth operational flow.
Hostess
Milestones Grill and Bar
Richmond Hill
07.2024 - 12.2024
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and fostering repeat business
Managed multiple tables efficiently, maintaining friendly and professional demeanour to enhance guest interactions
Maintained up-to-date knowledge of menu items, daily specials, and promotions to improve overall guest experience
Take-out Associate
Sofram
Richmond Hill
11.2023 - 07.2024
Answered phone calls, greeted clients, and entered client data accurately
Integrated new clients into computer system, ensuring smooth enrolment process
Organized inventory and ordered products to sustain retail sales of merchandise
Front Desk Secretary
VIBE
12.2021 - 11.2023
Facilitated guest seating, managed reservations, and addressed takeout orders and inquiries over the phone.
Organized tasks to ensure prompt and attentive customer service.
Upheld cleanliness standards and expectations throughout the establishment.
Education
Justice Studies Degree -
University Of Guelph - Humber
01-2028
Secondary School Diploma -
Stephan Lewis
01-2024
Skills
Customer service
Effective communication
Conflict resolution
Team building
Time management
Project management
Risk assessment
Certification
Smart Serve
Sustainable Foodservice Professional Certification