Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Opara

Toronto,Canada

Summary

Highly motivated, and adaptable professional with four years of experience. Quick to learn new skills, and dedicated to continuous growth, I am eager to leverage my expertise in customer interactions, problem-solving, and efficiency in a dynamic role. Seeking an opportunity to further develop my abilities while contributing to a team-focused, growth-oriented workplace.

Overview

3
3
years of professional experience

Work History

Seasonal Retail Store Associate

Value Village
Mississauga, ON
11.2024 - 05.2025
  • Greeting customers, answering questions, providing product information, and assisting with purchase.
  • Maintaining the store's visual appeal by stocking shelves, arranging displays, and ensuring that clothes are neatly displayed.
  • Cleaned fitting rooms, counters, display tables, and other areas within the store.
  • Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.

Housekeeper

Walmart
Toronto, ON
02.2024 - 09.2024
  • Cleaned and sanitized various store areas, including aisles, restrooms, break rooms, and entryways, to ensure a pleasant shopping experience.
  • Managed the removal of trash and waste in public areas, maintaining a clean and safe environment for customers and staff.
  • Worked closely with a team to prioritize cleaning tasks and meet operational deadlines
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Customer Service Representative

Shoprite
Lagos
06.2022 - 08.2023
  • Offered knowledgeable advice and recommendations on products for customers' needs, resulting in a 30% increase in sales.
  • Welcomed and engaged customers in a friendly and respectable manner.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Ensured a clean work area to optimize efficiency.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

Master of Science -

Univeristy of Cross River State
12-2023

High School Diploma -

Whitefield High School
01.2018

Skills

  • Analytic thinking
  • Strategic development
  • Team collaboration
  • Trend analysis for skill improvement
  • Adaptability
  • Reliable
  • Customer engagement
  • Store maintenance
  • Cash handling accuracy

Timeline

Seasonal Retail Store Associate

Value Village
11.2024 - 05.2025

Housekeeper

Walmart
02.2024 - 09.2024

Customer Service Representative

Shoprite
06.2022 - 08.2023

Master of Science -

Univeristy of Cross River State

High School Diploma -

Whitefield High School

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Ella Opara