Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ella Nickerson

Shelburne,NS

Summary

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Boston Pizza Restaurant
08.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Pre-testing/ Contact Lens Fitting

C.M Optical
12.2022 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Preformed "pre-test" eye exams prior to patients seeing the dr.
  • Filled out medical forms
  • Assisted patients on use of contact lenses


Cashier

Sobeys
04.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

LPN Program Year 2 - Practical Nursing

NSCC Burridge Campus
Yarmouth NS
12-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Attention to detail

Certification

-WHIMIS & OHS completed Feb 2024

-Intermediate Workplace First Aid completed Feb 2024

Timeline

Waitress

Boston Pizza Restaurant
08.2023 - Current

Pre-testing/ Contact Lens Fitting

C.M Optical
12.2022 - 08.2023

Cashier

Sobeys
04.2021 - 02.2022

LPN Program Year 2 - Practical Nursing

NSCC Burridge Campus

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Ella Nickerson