Ella McCormick
Vista
Summary
Bringing caring and patient demeanor, with positive, upbeat attitude. Possesses deep understanding of pet care essentials and proficient in managing pet lodging and basic health needs. Committed to creating welcoming and safe environment for all pets.
Overview
2
2
years of professional experience
Work History
Pet Hotel Lead
PetSmart
12.2022 - Current
- Maintained a clean, safe, and organized environment for pets by performing routine cleaning tasks and addressing any issues promptly.
- Enhanced customer satisfaction by providing exceptional care and attention to pets during their stay at the hotel.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Trained, delegated and inspired my associates to do the best they can while caring deeply for our pet guests
- Made strong bonds with pet parents which made stronger bonds with their pets
PetSmart Cashier
PetSmart
08.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
GED -
Santa Barbara City College
Santa Barbara, CA05-2022
High School Diploma -
Connexus Academy
Oakland, CA05-2020
Skills
- Pet care expertise
- Animal behavior
- Staff training and development
- Creativity and innovation
- Animal care
Timeline
Pet Hotel Lead
PetSmart
12.2022 - Current
PetSmart Cashier
PetSmart
08.2022 - 12.2022
GED -
Santa Barbara City College
High School Diploma -
Connexus Academy
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