Ella Massimini
Barstow
Overview
3
3
years of professional experience
Work History
Recreational Leader
City of Barstow
Barstow, CA
05.2025 - Current
- Assist families with registration for city-wide programs by providing guidance on enrollment procedures.
- Maintain a clean, safe, and organized environment across multiple facilities.
- Prepare facilities for events, including setup and breakdown of equipment and materials.
- Coordinate and organize family-focused craft nights to encourage community engagement.
- Facilitate safe environments during events, adhering to safety protocols and guidelines.
- Collaborate with team members to support daily operations and ensure smooth program delivery.
Receptionist/Office Assistant
Purdy Clean Carwash & Storage
Barstow, CA
07.2023 - Current
- Greet visitors and customers professionally and provide friendly, knowledgeable assistance.
- Manage and organize documentation for 270+ storage units, ensuring accurate recordkeeping and confidentiality.
- Process customer payments and handle account inquiries with attention to detail and confidentiality.
- Resolve customer concerns efficiently while maintaining a positive and professional demeanor.
- Handle cash, card, and check transactions and maintained sales and payments records accurately.
- Educate customers on rental contracts, policies, and procedures to ensure clear understanding and proper onboarding.
- Correspond with clients through email, telephone, or postal mail while providing professional customer service.
- Assist customers with U-Haul reservations and coordinated scheduling needs.
Seasonal Camp Counselor
Girl Scouts of San Gorgonio Council
Redlands, CA
05.2024 - 08.2024
- Facilitated engaging activities to promote teamwork and leadership among campers.
- Assisted in developing age-appropriate programs that fostered personal growth and skill development.
- Implemented safety protocols, ensuring a secure environment for all participants during camp activities.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
Education
Associate of Science - Administration of Justice
Barstow Community College
Barstow, CA05-2026
High School Diploma -
Barstow High School
Barstow, CA05-2024
Skills
- Customer service
- Time management
- Telephone and email etiquette
- File organization
- Positive and professional
- Computer Proficiency (Word, Excel, Outlook)
Timeline
Recreational Leader
City of Barstow
05.2025 - Current
Seasonal Camp Counselor
Girl Scouts of San Gorgonio Council
05.2024 - 08.2024
Receptionist/Office Assistant
Purdy Clean Carwash & Storage
07.2023 - Current
Associate of Science - Administration of Justice
Barstow Community College
High School Diploma -
Barstow High School