Overview
Work History
Education
Skills
Timeline
Generic

Ella Mackie

Montreal,QC

Overview

7
7
years of professional experience

Work History

Tree Planter

Brinkman Reforestation LTD
04.2024 - Current
  • Demonstrated resilience and ability to work in a team under extreme conditions.
  • Developed an enduring work ethic.
  • Ability to lift heavy equipment.
  • Functioned at the highest level of performance.
  • Collaborated effectively with other crew members on larger-scale projects involving teamwork and coordination between multiple teams or departments.
  • Improved soil conditions with the careful application of mulch and organic fertilizers during the planting process.

Receptionist

Spa St. James
01.2024 - 04.2024
  • Warmly welcomed guests and managed their appointments, ensuring a smooth and luxurious experience.
  • Provided detailed information about the Spa's signature treatments and exclusive amenities to over 60 customers a day while overseeing the treatment rooms, relaxation lounges, and the salon.
  • Facilitate access to the hotel’s rooftop pool, gym, sauna, and steam room, ensuring that each guest enjoys a memorable and personalized spa visit.
  • Confirmed appointments, communicated with clients, and updated client records.

Food and Beverage Server

Muskoka Lakes Golf and Country Club
04.2022 - 11.2023
  • Served club members with enthusiasm in a fast-paced and busy environment from breakfast to late dinner service.
  • Worked several special life events including, weddings, funerals, graduations and high-profile dinners, all by making each occasion memorable for the guests and members.
  • Gained valuable experience in fine dining table setting, bartending, wine service, polishing, and front of house services including hosting, food running and busing table.
  • Gained back of house experience assisting line cooks and prep chefs.

Lifeguard, Swim Instructor, Pool In-charge, Youth Coordinator, Community Service Representative

City of Toronto Employee
01.2018 - 01.2022
  • Community Service Representative: Acted as a liaison between the community and the city’s pool facilities
  • Provided effective communication, resolved issues, and ensured a positive experience for all patrons
  • Promoted a safe and inclusive environment, addressing diverse community needs and fostering a welcoming atmosphere.
  • Public Relations: Represented the city’s aquatic services, handling public inquiries and maintaining a professional image
  • Coordinated with staff and community members to enhance public relations and community engagement.

Education

Studying Political Science (Honors Extended Credit Program), Minor in Environmental Science -

Concordia University
Montreal

Skills

  • Customer Service: Advanced bar service, fine dining, and community engagement
  • Public Speaking and Relations: Experience in public engagement, community outreach and representing organizations in various capacities
  • Certifications: National Lifeguard, National Swim and Lifesaving Instructor, Emergency & Standard First Aid & CPR-C
  • Serve it Right Certified

Timeline

Tree Planter

Brinkman Reforestation LTD
04.2024 - Current

Receptionist

Spa St. James
01.2024 - 04.2024

Food and Beverage Server

Muskoka Lakes Golf and Country Club
04.2022 - 11.2023

Lifeguard, Swim Instructor, Pool In-charge, Youth Coordinator, Community Service Representative

City of Toronto Employee
01.2018 - 01.2022

Studying Political Science (Honors Extended Credit Program), Minor in Environmental Science -

Concordia University

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Ella Mackie