Ella Luchtel
Santa Monica
Summary
Experienced in personal injury and employment law, with a strong focus on lien negotiation, complaint drafting, case assessment, and client communication. Skilled in managing intakes, evaluating case viability, and ensuring efficient case progression. Proficient in working directly with clients, attorneys, and third parties to facilitate settlements and legal proceedings. Adept at legal research, document preparation, and case management to support successful outcomes. Dedicated to maintaining organization, accuracy, and professionalism in a fast-paced legal environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Legal Assistant
Mesriani Law Group
04.2024 - Current
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Researched statutes, decisions, legal articles, and codes.
- Interviewed clients to obtain information relevant to cases.
Front Desk Agent
Kimpton Palomar
01.2023 - Current
- Assisted guests with entertainment desires by recommending establishments, setting up reservations, and coordinating transportation
- Responded and forwarded emails to appropriate department
- Liaised with security, housekeeping or valet services to resolve customer issues
- Recaptured brand loyalty in difficult situations with excellent conflict resolution and problem-solving abilities
Field Representative
California State Assembly
01.2021 - 01.2023
- Managed constituent casework and assist in navigation of the Employment Development Department and other state agencies
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
- Cold called 500 plus constituents regarding unemployment, rental assistance, and current bills up for vote
- Resolving 400 plus EDD cases
- Tracked changing government systems and political decisions across California
- Enhanced public understanding of policies, issues and events by offering media commentary
Talent Coordinator
TemPositions Group of Companies
01.2021 - 12.2021
- Worked closely with the NY Department of Health and Vendors to staff candidates for New York's 'Vaccinate NY' initiative
- Scheduled and staffed Covid-19 Point of Distribution Vaccine Centers
- Assisted in staffing 50,000 clinical and non-clinical roles
Intern
California State Assembly
01.2019 - 12.2019
- Attended community and stakeholder meetings to represent, gather, and provide relevant information to district's constituency
- Staffed multiple educational and outreach events, including press conferences, community breakfasts, as well as annual events such budget signings
- Assisted the San Francisco HIV steering committee with new ideas and best outreach strategies
- Corresponded with constituents in-person and over the phone
- Wrote memos regarding current bills and government events to inform the field and Capitol office staff
Volunteer
Gavin Newsom for Governor
01.2018 - 12.2018
- Sent 600 plus texts to California voters
- Engaged with California voters, answered questions, and resolved issues
- Registered 100+ new voters by helping with mass registration initiatives
Intern
California State Assembly
01.2017 - 12.2017
- Managed 500 plus Constituent cases compiled, daily news for the District Office Field Representatives and member
- Corresponded with constituents by phone, email, and in person
- Lead organization for the first ever 'North Bay Internship Summit' for young professionals aspiring a career in public service
- Developed and updated tracking spreadsheets for process monitoring and reporting
- Delivered fast and friendly service to handle questions and service complaints
Education
Certification - Paralegal Program
University of California Los Angeles
Los Angeles03.2024
Bachelor of Arts (B.A.) - Global Studies
University of California Santa Barbara
Santa Barbara, CA03.2021
Skills
- Microsoft Word
- PowerPoint
- Excel
- Office 365
- Interpersonal Communication
- Customer Service
- Team Collaboration
- Organizational Skills
- Legal Research and Review
- Problem-Solving
- Multitasking
- Data Entry
- Administrative Assistance
- Punctuality and Work Ethic
Certification
Paralegal certificate
Languages
Farsi
Limited Working
Timeline
Legal Assistant
Mesriani Law Group
04.2024 - Current
Front Desk Agent
Kimpton Palomar
01.2023 - Current
Field Representative
California State Assembly
01.2021 - 01.2023
Talent Coordinator
TemPositions Group of Companies
01.2021 - 12.2021
Intern
California State Assembly
01.2019 - 12.2019
Volunteer
Gavin Newsom for Governor
01.2018 - 12.2018
Intern
California State Assembly
01.2017 - 12.2017
Bachelor of Arts (B.A.) - Global Studies
University of California Santa Barbara
Certification - Paralegal Program
University of California Los Angeles
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