Ella Lee
Pacific Grove
Summary
Creative Marketing Intern known with high productivity and efficient task completion. Possess specialized skills in digital marketing strategies, content creation, and community management. Excel in organization, teamwork, and adaptability from the service industry, ensuring successful collaboration and innovative problem-solving in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Marketing Intern
Charlotte Robinson LLC
Pacific Grove
06.2025 - Current
- Assist in creating engaging content for social media platforms.
- Conduct market research to identify trends and customer preferences.
- Collaborate with team members on brainstorming sessions for new ideas.
- Manage and respond to Innersense Beauty's collaborations inbox.
- Social media and community management for Kim Ronemus Interiors.
- Edit and create Instagram Reels.
- Send PR to Innersense Beauty potentials.
- Take content for Innersense Beauty.
Server/Busser/Cashier
Lucy's on Lighthouse
Pacific Grove
05.2024 - 09.2025
- Provided exceptional customer service in fast-paced dining environment.
- Delivered food and beverages accurately to guests at tables.
- Processed customer payments and managed cash register operations.
- Collaborated with kitchen staff to ensure timely food preparation.
- Handled customer inquiries and resolved issues efficiently.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
Hostess/Busser/Expo Runner
California Seltzer Co.
Pacific Grove
04.2023 - 05.2024
- Greeted customers warmly and provided menus upon arrival.
- Managed seating arrangements to optimize flow during busy hours.
- Coordinated with kitchen staff to ensure timely meal service.
- Answered customer inquiries about menu items and specials.
- Assisted in maintaining cleanliness of dining area and entrance.
- Handled reservations efficiently using restaurant management software.
- Supported team members during high-volume shifts to enhance service.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained a clean and organized dining area.
Education
High School Diploma -
Pacific Grove High School
Pacific Grove, CA05-2025
Skills
- Social media management
- Content creation
- Market research
- Customer service
- Team collaboration
- Event coordination
- Communication skills
- Time management
Affiliations
- Varsity Softball for 4 years, team captain for 3
- Varsity Volleyball for 3 years
- Clothes Closet Associate at Gathering for Women, a women's resource center on the Monterey Peninsula for those in housing insecurities
- Member of high school's Associated Student Body for 3 years: ENVOLVE Activities Liaison, Spirit Commissioner, Senior Class President
- National Honors Society
Accomplishments
- Received first team all-league and all-county softball team for 3 years
- Campaigned and was elected Senior Class President
Certification
- ServSafe
Timeline
Marketing Intern
Charlotte Robinson LLC
06.2025 - Current
Server/Busser/Cashier
Lucy's on Lighthouse
05.2024 - 09.2025
Hostess/Busser/Expo Runner
California Seltzer Co.
04.2023 - 05.2024
High School Diploma -
Pacific Grove High School