Ella Janzen
Winnipeg,MB
Summary
Hardworking and reliable individual who has developed skills in fast-paced retail and restaurant environments. Demonstrates strong adaptability, flexibility, and a positive attitude towards change. Committed to delivering excellent customer service and eager to contribute to a long term, stable team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Quarks
02.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Operated POS system.
- Provided personalized assistance in locating products to every customer, helping them find items they needed efficiently.
- Using upselling and cross-selling techniques.
Sales Associate
Groupe Dynamite
09.2022 - 07.2025
- Operated POS system.
- Answered customer questions about sizing, accessories, and merchandise care.
- Responsible for efficiently processing stock.
- Engaged with customers to build rapport and loyalty.
Server
Nite Hawk Cafe
05.2022 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables and roles simultaneously.
- Aided in preparation of food, drinks, and ice cream.
- Performed opening and closing duties, ensuring the dining area was prepared and clean each day.
- Trained new employees.
Education
High School Diploma -
Miles Macdonell Collegiate
Winnipeg, MB06-2024
Skills
- Customer service
- Time management
- Flexible schedule
- Teamwork and collaboration
- Problem-solving skills
- Stocking and receiving
Certification
- DELF B1 level certification
- French Immersion Diploma
- Lifesaving - Bronze Medallion, through The City of Winnipeg
- Lifesaving - Bronze Cross, through The City of Winnipeg
- Basic Life Support & CPR certification, through CFAT
Timeline
Sales Associate
Quarks
02.2025 - Current
Sales Associate
Groupe Dynamite
09.2022 - 07.2025
Server
Nite Hawk Cafe
05.2022 - 09.2023
High School Diploma -
Miles Macdonell Collegiate
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