Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Accomplishments
Hobbies and Interests
Timeline
Generic

Ella Jaime

San Ramon

Summary

Full-time college student at DVC with a strong work ethic and commitment to excellence. Achieved two promotions at Marshalls by demonstrating leadership and exceptional customer service skills. Passionate about the service industry while actively seeking new opportunities for growth and development.

Overview

3
3
years of professional experience

Work History

Server/Food Runner

Isola Osteria, Danville
Danville
02.2024 - Current
  • Delivered outstanding customer service in a dynamic dining atmosphere.
  • Served as liaison between front and back of house to enhance dish presentation and delivery.
  • Assisted with hosting, busing, and serving tasks as required.
  • Ensured timely and accurate delivery of dishes and drinks to guests to maximize satisfaction.

Keyholder/Customer Experience Coordinator

Marshalls, Danville
Danville
06.2022 - 08.2024
  • Managed front-end registers to ensure efficient customer transactions.
    Assisted customers with inquiries and provided tailored solutions.
    Delegated tasks to team members to enhance operational effectiveness.
    Resolved scheduling conflicts to maintain optimal staffing levels.
    Handled cash office responsibilities, ensuring accurate financial reporting.
    Opened and closed store, maintaining adherence to security protocols.
    Acted as Manager on Duty, overseeing daily operations and staff performance.

Administrative Assistant

The Modern Doc Chiropractic
San Ramon
05.2025 - Current
  • Aids in submitting insurance claims, explanation of benefits, and completing various computer work.

Online Retailer

Depop
San Ramon
05.2023 - Current
  • Managed website to optimize user engagement and sales performance. Conducted price research to ensure competitive merchandise pricing. Flipped merchandise for improved profit margins.

Education

High School - Focuses in art and biomedical sciences

California High School
San Ramon
06.2023

Skills

  • Computer proficiency
  • Management experience
  • Organizational skills
  • Collaboration
  • Problem-solving
  • Patience
  • Multitasking
  • Quick learning

References

  • Brissa, Medina, Former Marshalls Store Manager, (209) 597-7175
  • Kekoa, Chung, General Manager Isola Osteria, (925) 818-7348

Extracurricular Activities

Recreational Softball: SRVGAL 2013 - 2019 Travel Softball: SRVGAL Stompers Elite 2019 - 2022 (Team Caption) High School Softball: JV 2020, Varsity 2021-2022

Accomplishments

Iron Horse Physical Education Award - 2019

Elected Team Caption - 2022

Hobbies and Interests

Fiber Arts: crocheting, sewing, fashion

Ceramics 

Baking

Timeline

Administrative Assistant

The Modern Doc Chiropractic
05.2025 - Current

Server/Food Runner

Isola Osteria, Danville
02.2024 - Current

Online Retailer

Depop
05.2023 - Current

Keyholder/Customer Experience Coordinator

Marshalls, Danville
06.2022 - 08.2024

High School - Focuses in art and biomedical sciences

California High School

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Ella Jaime