ELLA JACKSON
Santa Rosa
Summary
Licensed Marriage and Family Therapist with 10 years of clinical leadership experience, 17 years of providing crisis intervention, psychological evaluations and psychotherapy services to adolescents and adults. Expertise in PTSD and other trauma-related disorders. Understanding and compassionate professional committed to performing all duties to exceed expectations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Therapist
PRIVATE PRACTICE
01.2024 - Current
- Provide individual therapy to clients living with trauma, anxiety, trauma and addiction
- Specialize in EMDR and IFS therapies to support clients in working through and resolving traumas
- Treat challenging conditions such as Bipolar, Schizophrenia, Agoraphobia and Panic Disorder, using a person-centered collaborative approach and evidence-based modalities
Director of Clinical Services
BAYSIDE MARIN
05.2024 - 05.2025
- Company Overview: A nationally known premiere drug and alcohol treatment center with 48 beds.
- Hired, trained and provided performance management to a team of masters and doctoral level therapists and case managers at a nationally known premiere drug and alcohol 48 bed treatment center
- Ensured the administration of high-quality clinical care for the treatment of substance use disorders and co-occuring mental health conditions
- Oversaw documentation compliance, provided clinical consultation and facilitated interdisciplinary treatment team meetings with clinical, psychiatry, nursing, utilization management and the residential team
- Developed and implemented policies and procedures for the team at large, residential, nursing and clinical
- Hired and managed clinical supervisors to provide group and individual supervision
- Led trainings and developed initiatives to improve the quality of group programming: identified gaps and needs, brought in trainers, and implemented new group formats and processes
- Worked closely with Kaiser, the VA and private referents, and engaged in marketing and CEU events to build and promote strong relationships with our partners
- Provided CARF accreditation support and chart audits
- Partnered with corporate to implement new initiatives and to ensure program compliance
- Voted top Clinical Director in the division (2024).
- A nationally known premiere drug and alcohol treatment center with 48 beds.
Director of Clinical Services
AZURE ACRES RECOVERY CENTER
08.2022 - 05.2024
- Managed and supervised the clinical operations of a 42 bed residential drug and alcohol treatment program
- Managed, trained and provided clinical consultation and performance improvement to a team of pre-licensed psychologists, social workers, marriage and family therapy associates and counselors
- Provided individual therapy to clients seeking treatment for addiction and co-occurring mental health conditions utilizing a trauma-informed attachment approach and providing EMDR, Family Systems and Cognitive-Behavioral Therapies
- Facilitated Process and Skills Groups
Assistant Clinical Director
CRESTWOOD BEHAVIORAL HEALTH
02.2022 - 08.2022
- Supported the management of clinical operations at an inpatient psychiatric hospital treating clients on legal holds for grave disability, suicidality and homicidality
- Supervised and managed a team of Case Managers in providing quality clinical care and aftercare planning
- Facilitated legal proceedings with California Hearing Officers for clients on legal holds
- Provided trainings on Motivational Interviewing and client-centered care
- Held individual sessions with clients to facilitate stabilization, crisis management and aftercare planning
Administrator
TELECARE CORPORATION
08.2018 - 01.2022
- Company Overview: An Assertive Community Treatment Program providing assessment, treatment, crisis intervention and rehabilitation to adults with severe and persistent mental health conditions.
- Served as Administrator for an Assertive Community Treatment Program providing assessment, treatment, crisis intervention and rehabilitation to adults with severe and persistent mental health conditions
- Oversaw all program operations, budget, contract objectives, safety and human resources
- Managed and supervised services provided by Sonoma ACT to ensure program met all contract requirements
- Provided written reports to the county on program outcomes and met with county management to review
- Coached, trained and conducted performance evaluations to grow and develop staff
- Trained staff on documentation requirements and supported staff in developing skills needed to conduct 5150s and other crisis evaluations
- Supervised program Clinical Director in managing staff to support the development of strong clinical team and improved operations
- Evaluated clients for suicidality, homicidality and grave disability, placed clients who met criteria on 5150 holds, facilitated transfer to acute psychiatric care
- An Assertive Community Treatment Program providing assessment, treatment, crisis intervention and rehabilitation to adults with severe and persistent mental health conditions.
Consultant
THE PRAED FOUNDATION
11.2017 - 11.2021
- Provided trainings to California Counties on the CANS (Child Adolescent Needs and Strengths) and the ANSA (Adult Needs & Strengths Assessment). Training content included: fidelity to the model, collaborative approach to assessment, and supervising staff in their effective use of the CANS and ANSA
- Presenter at National TCOM Conference (2016, 2017): Increasing Staff Engagement and Effective Use of the ANSA
Behavioral Health Clinical Specialist
SONOMA COUNTY BEHAVIORAL HEALTH
08.2015 - 08.2018
- Provided clinical supervision and consultation to a team of social work and marriage and family therapy associates providing rehabilitation and case management services to conserved adults with severe and persistent mental health conditions
- Facilitated client movement out of IMDs into community placements. Tracked team budget, client movement out of IMDs/State Hospitals, and conservatee census numbers
- Trained staff on the ANSA assessment tool, reviewed completed ANSAs, and supported clinicians in building treatment plans according the actionable items
- Collaborated with CSN and Telecare to open Hope House Board & Care and to move 10 conserved clients out of IMDs into this board & care
- Reviewed charts for accuracy and completeness, supervised clinicians in maintaining productivity standards and keeping charts in compliance
Behavioral Health Clinical Liaison
SONOMA COUNTY BEHAVIORAL HEALTH
06.2013 - 08.2015
- Managed a caseload of 50-60 adult clients with severe and persistent mental health conditions receiving treatment in out-of-county IMDs (locked psychiatric facilities)
- Trained new staff in the treatment domains of client care: including training staff on assessments, documentation, eligibility for services, and the legal requirements and restrictions of working with conserved clients
- Assessed conserved clients in locked facilities using the ANSA to determine readiness for lower levels of care and to provide clinical information to the Conservators Office
- Provided clinical support to out-of-county clients by traveling to IMDs, State Hospitals and Board and Cares to assess client progress, and determine if a lower level of care was indicated
Director of Admissions
TLC CHILD & FAMILY SERVICES
04.2012 - 06.2013
- Conducted initial assessment of adolescent clients utilizing the CANS to determine clinical appropriateness for treatment program
- Assessed levels of functioning of adolescents with serious emotional disturbances, documented diagnoses and medications, and completed all intake documents required for treatment
- Made presentations to clinical staff, directors and outside agencies regarding client care
- Secured and designated residential, academic and mental health funding for each client admitting to the program
- Worked closely with Executive Director and Clinical Directors to design and modify assessment measures
Therapist
PRIVATE PRACTICE
01.2009 - 01.2012
- Conducted initial assessments of children and adolescents allowing for the development of effective treatment planning
- Utilized evidence-based therapies including CBT and DBT to treat mental health conditions including: serious emotional disturbances, anxiety disorders, eating disorders, major mood disorders and addiction
- Provided Floortime and behavioral therapy to severely emotionally disturbed children and children with special needs, to increase effective social, academic and emotional functioning
Education
Master of Arts - Clinical Psychology, emphasis in Marriage and Family Therapy
Pepperdine University, Graduate School of Education and Psychology
Los Angeles, CA12.2008
Bachelor of Arts - Film
Loyola Marymount University
Los Angeles, CA05.2005
Skills
- Comprehensive care planning
- Cultivating trust
- Crisis intervention
- One-on-one sessions
Certification
- Licensed Marriage and Family Therapist #49765
Timeline
Director of Clinical Services
BAYSIDE MARIN
05.2024 - 05.2025
Therapist
PRIVATE PRACTICE
01.2024 - Current
Director of Clinical Services
AZURE ACRES RECOVERY CENTER
08.2022 - 05.2024
Assistant Clinical Director
CRESTWOOD BEHAVIORAL HEALTH
02.2022 - 08.2022
Administrator
TELECARE CORPORATION
08.2018 - 01.2022
Consultant
THE PRAED FOUNDATION
11.2017 - 11.2021
Behavioral Health Clinical Specialist
SONOMA COUNTY BEHAVIORAL HEALTH
08.2015 - 08.2018
Behavioral Health Clinical Liaison
SONOMA COUNTY BEHAVIORAL HEALTH
06.2013 - 08.2015
Director of Admissions
TLC CHILD & FAMILY SERVICES
04.2012 - 06.2013
Therapist
PRIVATE PRACTICE
01.2009 - 01.2012
Bachelor of Arts - Film
Loyola Marymount University
Master of Arts - Clinical Psychology, emphasis in Marriage and Family Therapy
Pepperdine University, Graduate School of Education and Psychology
Professional Writing Presentations Committees
- Driving Adult Recovery Forward with the ANSA in the Public Mental Health System, Transformational Collaborative Outcomes Management Blog, 2018
- Keynote Speaker, TCOM National Conference, 2017
- Presenter, PAPGPC State Conference, 2017
- Presenter, TCOM National Conference, 2016
- Trainer, Sonoma County, Understanding Privilege and the Impact It Has on Our Work in Mental Health, 2016
- Member, Sonoma County Behavioral Health Cultural Responsiveness Committee, 2014-2016
Credentials
- MA
- LMFT #49765
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ID Number: 49765
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