Ella Guido
Clovis
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Digital Shopper
Walmart
Kerman
06.2025 - Current
- Executed targeted digital marketing initiatives to enhance online visibility and drive traffic to shopping platforms.
- Improved customer engagement through personalized email campaigns and targeted promotions.
- Collaborated with cross-functional teams to streamline e-commerce operations and enhance product listings.
- Trained team members on best practices for online customer engagement and support.
- Provided technical support for customers who encountered issues while shopping online.
- Developed and executed digital marketing campaigns to drive online sales.
Warehouse Worker
Gap Factory
Fresno
06.2025 - 10.2025
- Operated warehouse equipment efficiently to support daily operations.
- Maintained accurate inventory records to facilitate effective stock management.
- Collaborated with team members to ensure timely order fulfillment.
- Followed safety compliance protocols to ensure a secure working environment.
- Participated in regular team meetings to discuss operational improvements.
- Operated scanners, computers, and other equipment to track orders.
- Followed established guidelines for picking orders accurately.
- Ensured safety protocols were followed at all times while operating machinery.
- Performed cycle counts to maintain accurate inventory records.
Sales Associate
American Eagle Outfitters, Inc
Fresno
11.2024 - 01.2025
- Assisted customers in locating desired apparel and accessories.
- Demonstrated extensive product knowledge to enhance customer shopping experiences.
- Processed sales transactions efficiently, ensuring accuracy in cash handling.
- Engaged customers by providing personalized recommendations based on their preferences.
- Participated in regular team meetings to discuss sales strategies and objectives.
- Assisted in stocking merchandise and replenishing displays as needed.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
Education
Crescent View
Fresno, CaliforniaSkills
- Digital marketing
- E-commerce operations
- Inventory management
- Customer engagement
- Customer service
- Problem solving
Languages
Spanish
Native/ Bilingual
Timeline
Digital Shopper
Walmart
06.2025 - Current
Warehouse Worker
Gap Factory
06.2025 - 10.2025
Sales Associate
American Eagle Outfitters, Inc
11.2024 - 01.2025
Crescent View