Ella Fletcher
Cobden,ON
Summary
Punctual and honest cashier /baker. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Excited to become a long term team member.
Overview
1
1
Certification
Work History
Cashier
Little Coffee Shop
12.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Cook/Baker
Little Coffee Shop
12.2023 - 03.2024
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Followed production chart to keep hot, fresh products available daily.
- Assisted management in minimizing overhead costs by effectively managing resources, avoiding overproduction of products, and minimizing waste.
Education
High School Diploma -
Snake River Acay
Cobden, ON03.2024
Skills
- Food Handler Course
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
Full Professional
Certification
Food Handler Certificate Dec. 2023
Timeline
Cashier
Little Coffee Shop
12.2023 - 03.2024
Cook/Baker
Little Coffee Shop
12.2023 - 03.2024
High School Diploma -
Snake River Acay
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