Ella Dojcinovic
Waterdown,ON
Summary
Enrolled in Wilfrid Laurier University's Kinesiology program, where I am gaining valuable knowledge in anatomy, health sciences, and related disciplines.
A socially adaptable and outgoing extrovert, my primary goal is ensuring customer satisfaction and providing a comfortable and welcoming environment for both co-workers and customers. With extensive experience in the food industry, I have enhanced essential interpersonal and organizational skills.
Seeking to create a positive and efficient impact on the company I am working for!
Overview
4
4
years of professional experience
1
1
Certification
Work History
House Painter
Student Works Painting
06.2023 - 08.2023
- Engaged in painting residential projects that include houses' exterior and interior spaces.
- Applied primers or sealants to bare metal or wood surfaces to get them ready for finish coats.
- Completed small repairs, such as filling in holes or sanding rough areas, before painting to ensure a smooth final result.
- Effectively collaborated with coworkers to guarantee the success of a project.
- Demonstrated tough labour skills and long hours to achieve project objectives.
Server/Bartender
District Kitchen + Bar
05.2023 - 08.2023
- Handled and fulfilled customer orders.
- Managed and made both alcoholic and non-alcoholic drinks.
- Managed incoming phone calls for take-out orders and reservation requests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed valuable interpersonal skills through interactions with customers, resulting in overall enhancement of etiquette and mannerisms.
Restaurant Hostess
Ye Olde Squire Aldershot
06.2021 - 08.2022
- Completed a variety of front desk duties, such as answering incoming phones, processing orders for takeout, setting up appointments, and organizing customer seating.
- Maintained cleanliness and organization of dining areas by bussing tables and tidying up any messes to ensure a spotless environment.
- Worked in sync with the kitchen staff to expedite orders, properly package takeout, and bring meals to customers' tables on time.
- Displayed composure under pressure, multitasking effectively, and handled stressful situations with calmness.
- Developed valuable relationships with regular customers.
Pizza Cook
Lava Pizza
08.2019 - 08.2021
- Prepared a variety of food items including pizzas, wings, and vegetables, which resulted in the development of fundamental culinary skills.
- Cooked pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, then entering order updates in an electronic system.
- Anticipated high demand nights by preparing ingredients in advance to improve time efficiency.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen.
- Oversaw cash transactions and handled phone orders, overall enhancing customer service abilities.
Cashier
Lava Pizza
08.2019 - 08.2021
- Greeted customers entering store and completed their orders.
- Worked flexible schedule and extra shifts to accommodate business demands.
- Operated register for cash and credit/debit card transactions with exceptional accuracy.
Education
High School Diploma -
Aldershot High School
Burlington, ON06.2022
Skills
- Exceptional Communication and Collaboration
- Enhanced Interpersonal Skills
- Exceptional customer service
- Strong Work Ethic
- Cash Handling
- Physical Labour
- Proper Etiquette and Mannerism
- Fast Problem-Solving and Thinking
- Good Memory
- Quickly Grasps New Concepts and Easily Adapts to Situations Accordingly
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Ontario Smart Serve Certifcate - [Completed March 2022 - Valid Until March 2027]
- Food Handler Safety Certificate - [Completed August 2020 - Valid Until August 2025]
- CPT - Certified Personal Trainer (CanFitPro)
- CPR and First Aid Certificate (Canadian Red Cross)
- WHMIS Training
Timeline
House Painter
Student Works Painting
06.2023 - 08.2023
Server/Bartender
District Kitchen + Bar
05.2023 - 08.2023
Restaurant Hostess
Ye Olde Squire Aldershot
06.2021 - 08.2022
Pizza Cook
Lava Pizza
08.2019 - 08.2021
Cashier
Lava Pizza
08.2019 - 08.2021
High School Diploma -
Aldershot High School
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