Ella de Jong
Banff,Canada
Summary
Efficient professional with background in customer service, manual labour and rentals. Known for productivity and ability to complete tasks swiftly with precision. Skilled in inventory management, transaction processing, and customer relationship building. Excel at communication, problem-solving, and adaptability, ensuring smooth operational flow and high levels of client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bike And Ski Rental Technician
Mount Norquay
Banff, Canada
05.2025 - Current
- Instructed customers on equipment use and recommended routes for bikes and e-bikes, enhancing their experience
- Set up skis and boards using information given to us to ensure safety for the user
- Check for damages on skis, snowboards and bikes after each use and fix them if possible or send them to the shop
- Assisted customers with check-in and booking of bike and ski rentals and bike tours using Mountain OS and Zaui
Sales Associate and Warehouse Worker
Rocks And Gems
Banff, Canada
04.2023 - 04.2025
- Assisted customers to enhance shopping experience
- Utilized knowledge of stones and jewelry to recommend suitable options for customers
- Priced and organized new shipments
- Sorted and distributed new stock across multiple store locations to maintain inventory flow
- Assisted in opening and closing the store as well as cleaning, organizing and restocking the store front and storage rooms
Employee
GARDEN ARTIFACTS
UXBRIDGE, Canada
05.2020 - 10.2022
- Processed transactions, closed the till and shop, and assisted customers with their needs.
- Ensured all areas of the shop and property were clean, tidy and organized
- Moved and maintained concrete statues and fountains to enhance property aesthetics.
- Handled the care and maintenance of plants, trees, and fish
- Helped with landscaping and building of ponds on the property
Labourer
Frontier Designer Barn Homes
UXBRIDGE, Canada
06.2019 - 09.2019
- Organized and maintained materials while ensuring the safety of myself and others.
- Prepared work, workspace, and materials for the following day.
- Learned new skills and how to use a variety of tools and machines
Skills
- Inventory management
- Customer and employee relations
- Organizational skills
- Time management
- Collaboration
- Self-motivation
- Approachability
Certification
- Proserve
- G2 drivers license
Timeline
Bike And Ski Rental Technician
Mount Norquay
05.2025 - Current
Sales Associate and Warehouse Worker
Rocks And Gems
04.2023 - 04.2025
Employee
GARDEN ARTIFACTS
05.2020 - 10.2022
Labourer
Frontier Designer Barn Homes
06.2019 - 09.2019