- Enjoy participating in competitive cheerleading for overall physical and mental well-being
- Youth mentor, providing guidance and support to empower the next generation of leaders
Ella Deganutti
Greely,ON
Summary
Proven customer service expert with a track record of enhancing customer satisfaction in a friendly manner. Demonstrates exceptional time management and cash handling abilities. Known for reliability and a strong work ethic, consistently exceeding employer expectations by resolving guest complaints efficiently and training staff to uphold service standards.
Overview
3
3
years of professional experience
Work History
Cashier and Supervisor
Foodland Grocery Store
06.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Restaurant Hostess
Creekside Bar & Grill
03.2022 - 11.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Education
High School Diploma -
St Mark High School
Manotick Station, ON06-2025
Skills
- Customer service and assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
Interests
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Cashier and Supervisor
Foodland Grocery Store
06.2023 - Current
Restaurant Hostess
Creekside Bar & Grill
03.2022 - 11.2022
High School Diploma -
St Mark High School
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