Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ella Chui Han Tang

Vancouver,BC

Summary

Committed and hardworking employee with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

10
10
years of professional experience

Work History

Healthcare Assistant

UMP Medical Centre Limited
06.2022 - 10.2023
  • Experienced in working at diagnostic imaging centres
  • Prepared patients for procedures in a timely manner, and maintained good communication with patients throughout their appointments
  • Handled clerical duties including answering telephone inquiries, billing, and registering patients.

Healthcare Assistant

International Medical Centre
09.2021 - 04.2022
  • Assisted in diagnostic imaging procedures such as CT, MRI, Ultrasound, FNA, and Biopsy
  • Efficient in venipuncture and IV cannulation
  • Ability to report and document medical records according to the company's standards.

Clinic Assistant

PCPH Medical Practice
03.2019 - 06.2021
  • Assisted doctors during consultation, Echocardiogram, and Shockwave therapy
  • Efficient in clinical practices such as blood pressure, E.C.G, 24 hour holter monitor, blood glucose and blood taking
  • Handled incoming and outgoing calls, patient enquiries, and appointment booking
  • Proficient in Clinic Solution and basic computer skills.

Direct Care Professional

ACR Homes Inc.
03.2014 - 07.2016
  • Assisted patients with daily living including personal care and health care needs, meals, transportation, and recreational and leisure activities
  • Documented data related to patient's diagnosis, medications, and communicating new changes to on-coming shift
  • Followed medical orders and directions from medical staff and supervisor.

Education

Bachelor of Science in Nursing -

University of Northwestern-St. Paul
Minnesota, USA
07.2018

Skills

  • Customer Service
  • Cash Handling
  • Guest Services
  • Payment Collection
  • Data Entry Proficiency
  • Refund Handling
  • Attention to detail
  • Positive attitude
  • Customer focus
  • Organizational skills

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional

Timeline

Healthcare Assistant

UMP Medical Centre Limited
06.2022 - 10.2023

Healthcare Assistant

International Medical Centre
09.2021 - 04.2022

Clinic Assistant

PCPH Medical Practice
03.2019 - 06.2021

Direct Care Professional

ACR Homes Inc.
03.2014 - 07.2016

Bachelor of Science in Nursing -

University of Northwestern-St. Paul

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Ella Chui Han Tang