Dedicated service-oriented professional recognized for enhancing customer satisfaction and loyalty through attentive, efficient, and solution-focused support. Excels at communication, problem-solving, and adapting to dynamic environments.
Overview
3
3
years of professional experience
Work History
Server
Rendesvouz- Cosmopolitan Cuisine & Ultra Lounge
Calgary, Alberta
07.2025 - Current
Provided excellent customer service in a fast-paced dining environment.
Took orders from customers accurately and in a timely manner.
Acquired comprehensive knowledge of menu selections and daily specials to deliver effective recommendations.
Owner and Operator
Gels by Ella
Calgary, Alberta
02.2025 - Current
launched professional nail salon business after building a solid foundation through hands-on training and working with clients since early 2025.
Offers high-quality gel extensions and nail art
Operates the salon during off-hours from restaurant work—balancing both with excellent time management.
Known for attention to detail, creativity, and client-first approach that keeps the customer base growing.
Server | Server Assistant | Hostess
Earls Kitchen + Bar
Calgary, Alberta
11.2023 - 07.2025
Progressively promoted from Hostess to Server through consistent performance and strong customer service
Provided attentive table service by capturing orders accurately and communicating special requests to kitchen staff for enhanced guest satisfaction
Coordinated with kitchen to expedite take-out orders, ensuring proper garnishing and packaging for optimal presentation and food safety
Monitored dining room flow and adjusted pacing to enhance service efficiency during peak hours
Assisted in training new staff on customer service expectations and front-of-house procedures
Maintained cleanliness and organization of dining areas to ensure guest readiness and service standards
Hostess
Boston Pizza
Calgary, Alberta
09.2022 - 10.2023
Managed reservation system, optimizing seating arrangements to minimize wait times and improve guest satisfaction.
Greeted and seated guests efficiently in high-traffic dining environment to enhance overall service flow.
Provided menus and highlighted daily specials to enhance guest experience and encourage order selection.