Summary
Overview
Work History
Education
Skills
Timeline
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Ella Burry

Calgary,AB

Summary

Dedicated service-oriented professional recognized for enhancing customer satisfaction and loyalty through attentive, efficient, and solution-focused support. Excels at communication, problem-solving, and adapting to dynamic environments.

Overview

3
3
years of professional experience

Work History

Server

Rendesvouz- Cosmopolitan Cuisine & Ultra Lounge
Calgary, Alberta
07.2025 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Took orders from customers accurately and in a timely manner.
  • Acquired comprehensive knowledge of menu selections and daily specials to deliver effective recommendations.

Owner and Operator

Gels by Ella
Calgary, Alberta
02.2025 - Current
  • launched professional nail salon business after building a solid foundation through hands-on training and working with clients since early 2025.
  • Offers high-quality gel extensions and nail art
  • Operates the salon during off-hours from restaurant work—balancing both with excellent time management.
  • Known for attention to detail, creativity, and client-first approach that keeps the customer base growing.

Server | Server Assistant | Hostess

Earls Kitchen + Bar
Calgary, Alberta
11.2023 - 07.2025
  • Progressively promoted from Hostess to Server through consistent performance and strong customer service
  • Provided attentive table service by capturing orders accurately and communicating special requests to kitchen staff for enhanced guest satisfaction
  • Coordinated with kitchen to expedite take-out orders, ensuring proper garnishing and packaging for optimal presentation and food safety
  • Monitored dining room flow and adjusted pacing to enhance service efficiency during peak hours
  • Assisted in training new staff on customer service expectations and front-of-house procedures
  • Maintained cleanliness and organization of dining areas to ensure guest readiness and service standards

Hostess

Boston Pizza
Calgary, Alberta
09.2022 - 10.2023
  • Managed reservation system, optimizing seating arrangements to minimize wait times and improve guest satisfaction.
  • Greeted and seated guests efficiently in high-traffic dining environment to enhance overall service flow.
  • Provided menus and highlighted daily specials to enhance guest experience and encourage order selection.

Education

High School Diploma -

All Saints High School
Calgary, AB
05-2024

Skills

  • Table service & front-of-house operations
  • Order management & accuracy
  • Kitchen coordination & food expediting
  • Customer service & guest relations
  • Fast-paced time management
  • Conflict resolution
  • Effective communication
  • Staff training support

Timeline

Server

Rendesvouz- Cosmopolitan Cuisine & Ultra Lounge
07.2025 - Current

Owner and Operator

Gels by Ella
02.2025 - Current

Server | Server Assistant | Hostess

Earls Kitchen + Bar
11.2023 - 07.2025

Hostess

Boston Pizza
09.2022 - 10.2023

High School Diploma -

All Saints High School
Ella Burry