Ella Boian
Northridge
Summary
Organized and motivated, with strong time management and attention to detail. I’m looking for an entry-level position where I can keep building my skills, gain experience, and contribute to a positive team environment while helping the business run smoothly.
Overview
5
5
years of professional experience
Work History
Cashier
Menchie's Frozen Yogurt
Woodland Hills
01.2026 - Current
- Processed customer transactions quickly and accurately at a popular frozen yogurt shop.
- Managed cash register operations and maintained balanced cash drawers daily.
- Assisted customers in selecting flavors and toppings to enhance their experience.
Office Services/Concierge
S&B Professional Maintenance
06.2025 - 01.2026
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled customer complaints
- Scheduled and confirmed appointments
Junior Counselor
Monarch Camps
06.2021 - 07.2025
- Supervised and engaged with campers during daily activities to ensure a safe and fun environment
- Led games, sports, and group activities to promote teamwork and participation
- Communicated with parents about camper progress, behavior, and daily experiences
- Worked collaboratively with counselors and staff to maintain a positive and inclusive atmosphere
- Developed strong leadership and time management skills through responsibility over small groups
- Strengthened communication skills by interacting with children, parents, and coworkers regularly
- Supported campers with diverse needs, adapting to individual personalities and challenges
Education
El Camino Real Charter High School
Woodland Hills, CASkills
- Sales
- Decision-making
- Verbal and written communication
- Effective problem solving
- Team collaboration
- Outstanding customer service
- Multitasking and organization
Volunteering
Volunteer Experience
Girl Scouts of the USA — Member from Elementary School through 9th Grade
- Participated in a wide range of volunteer activities, including community clean-ups, food bank support, event organization, and charity drives
- Led and assisted in fundraising initiatives, gaining early experience in product sales, customer service, and goal-setting
- Helped plan and coordinate troop events and service projects, developing strong organizational and leadership skills
- Fostered teamwork, communication, and responsibility through collaborative projects and long-term community involvement
- Built strong public speaking and interpersonal skills through engaging with community members and presenting fundraising efforts
Union Rescue Mission — Volunteer
- Assisted in preparing and serving meals to individuals and families experiencing homelessness
- Contributed to creating a welcoming and respectful environment for people in need
- Gained hands-on experience in food service, teamwork, and community outreach
Languages
- Romanian
- English
Hobbies
Maintain an active lifestyle through regular gym workouts and outdoor exploration. Enjoy spending quality time with family and friends. Open to new experiences and continuously seeking opportunities for personal growth and learning.
Timeline
Cashier
Menchie's Frozen Yogurt
01.2026 - Current
Office Services/Concierge
S&B Professional Maintenance
06.2025 - 01.2026
Junior Counselor
Monarch Camps
06.2021 - 07.2025
El Camino Real Charter High School