Elke Winters
Surrey
Summary
Professional with strong background in customer service and the film industry. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Professional Makeup Artist
IATSE, 891
01.2018 - Current
- Professionally applied makeup to cast for productions and performances.
- Maintained clean and organized workspaces, fostering an efficient and safe working environment for all cast & crew members.
- Built a strong professional network by collaborating effectively with other industry professionals such as hairstylists, fashion designers, and directors.
Film Crew Member
WorkSafeBC
01.2004 - 12.2018
- Head of Department for Makeup, Hair & Costumes. Secondary duties would include, but weren't limited to Casting, Set Dec, Props and Prop Building, Lighting & Grip duties.
- Collaborated closely with directors, producers, actors, and other crew members for a cohesive working environment on set.
- Displayed adaptability under pressure while handling unforeseen challenges or last-minute script alterations during shoots efficiently.
- Boosted team morale by fostering a positive work atmosphere among film crew members across various departments.
Security Officer
Primetime Security
01.1998 - 12.2004
- Greeted performers and guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Customer Service Cashier
Act 1 Theatrical Supplies, The Gap, Virgin Records
01.1995 - 12.1998
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Makeup Artist For Film & Television -
Blanche Macdonald Institute For Applied Design
Vancouver01-1999
Security Patrol Officer - Basic Security Training 1 & 2
BC Institute of Justice, Police Academy
Vancouver01-1998
Skills
- Film Production Knowledge
- Customer Relations
- Effective Communication
- Effective Under Pressure
- Effective Multitasking
- Marketing Expertise
- Prepared for Travel
Languages
German
Elementary
Certification
Act Safe Motion Picture Safety Certificate
WHMIS Certificate
Occupational First Aid Certificate
Set Etiquette Certificate
Super Host Certificate
Conflict Resolution Certificate
Time Management Certificate
Self Employment Training Certificate
Timeline
Professional Makeup Artist
IATSE, 891
01.2018 - Current
Film Crew Member
WorkSafeBC
01.2004 - 12.2018
Security Officer
Primetime Security
01.1998 - 12.2004
Customer Service Cashier
Act 1 Theatrical Supplies, The Gap, Virgin Records
01.1995 - 12.1998
Makeup Artist For Film & Television -
Blanche Macdonald Institute For Applied Design
Security Patrol Officer - Basic Security Training 1 & 2
BC Institute of Justice, Police Academy
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