Eljhae Bains
Sacramento
Summary
Proactive and adaptable tech professional with experience in hybrid environments, combining hands-on technical support with excellent interpersonal communication. Skilled in diagnosing systems, improving user experience, and translating technical jargon into simple, actionable language. Strong collaborator, comfortable working cross-functionally with technical and non-technical teams. Passionate about solving problems and creating efficient digital solutions that help people.
Overview
2
2
years of professional experience
Work History
Recreation Operations and Management
West Sac Park and Rec
West Sacramento
05.2025 - 08.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our organization.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Food Bank Volunteer
Yolo Food Bank
West Sacramento
01.2025 - 01.2025
- Sorted and categorized donated food items ensuring they met health and safety standards.
- Prepared reports on volunteer activities and food bank operations for management review.
- Responded to inquiries from the public regarding donation drop-off and volunteer opportunities.
- Provided friendly assistance and information to beneficiaries on how to access services.
Barista
Starbucks
West Sacramento
08.2023 - 04.2024
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Education
High School Diploma -
River City High School
West Sacramento, CA06-2025
Skills
- Customer service
- Inventory management
- Event planning
- Team collaboration
- Problem solving
- Organizational skills
- Safety procedures
- Conflict resolution
- Interpersonal communication
- Task prioritization
- Needs assessment
Timeline
Recreation Operations and Management
West Sac Park and Rec
05.2025 - 08.2025
Food Bank Volunteer
Yolo Food Bank
01.2025 - 01.2025
Barista
Starbucks
08.2023 - 04.2024
High School Diploma -
River City High School