Elizett Alcantar
Modesto
Summary
Dynamic Assistant Manager with a proven track record at Amazon, excelling in team leadership and customer service. Skilled in inventory management and staff training, I fostered a positive work environment while enhancing operational efficiency. Committed to driving business growth through strategic planning and effective decision-making.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Amazon
08.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Assistant Manager
The Grille
02.2020 - 08.2021
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on best practices in food preparation and hygiene standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Assisted in developing promotional strategies to enhance customer engagement and increase sales.
- Coordinated with kitchen staff to maintain timely order fulfillment during peak hours.
- Analyzed customer feedback to identify areas for improvement in service quality and menu offerings.
- Collaborated with management on staffing schedules to optimize labor costs while maintaining service standards.
Stocking Associate
JCPenney
01.2019 - 02.2020
- Stocked merchandise efficiently, ensuring optimal presentation and availability for customers.
- Assisted with inventory management, organizing stockroom for easy access and streamlined operations.
- Collaborated with team members to maintain store cleanliness and visual merchandising standards.
- Responded promptly to customer inquiries, providing product information and enhancing service experience.
- Supported promotional setups by arranging displays according to marketing guidelines and seasonal themes.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Cashier
Walmart
06.2018 - 01.2019
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained cleanliness and organization of checkout area for efficient operations.
- Collaborated with team members to ensure timely restocking of merchandise.
- Handled cash and electronic payments securely while following company policies.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Orestimba High School
Newman06.2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Amazon
08.2021 - Current
Assistant Manager
The Grille
02.2020 - 08.2021
Stocking Associate
JCPenney
01.2019 - 02.2020
Cashier
Walmart
06.2018 - 01.2019
High School Diploma -
Orestimba High School