Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizett Alcantar

Modesto

Summary

Dynamic Assistant Manager with a proven track record at Amazon, excelling in team leadership and customer service. Skilled in inventory management and staff training, I fostered a positive work environment while enhancing operational efficiency. Committed to driving business growth through strategic planning and effective decision-making.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Amazon
08.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Assistant Manager

The Grille
02.2020 - 08.2021
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained and mentored team members on best practices in food preparation and hygiene standards.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Assisted in developing promotional strategies to enhance customer engagement and increase sales.
  • Coordinated with kitchen staff to maintain timely order fulfillment during peak hours.
  • Analyzed customer feedback to identify areas for improvement in service quality and menu offerings.
  • Collaborated with management on staffing schedules to optimize labor costs while maintaining service standards.

Stocking Associate

JCPenney
01.2019 - 02.2020
  • Stocked merchandise efficiently, ensuring optimal presentation and availability for customers.
  • Assisted with inventory management, organizing stockroom for easy access and streamlined operations.
  • Collaborated with team members to maintain store cleanliness and visual merchandising standards.
  • Responded promptly to customer inquiries, providing product information and enhancing service experience.
  • Supported promotional setups by arranging displays according to marketing guidelines and seasonal themes.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.

Cashier

Walmart
06.2018 - 01.2019
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area for efficient operations.
  • Collaborated with team members to ensure timely restocking of merchandise.
  • Handled cash and electronic payments securely while following company policies.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Orestimba High School
Newman
06.2018

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff training and development

Languages

Spanish
Professional Working

Timeline

Assistant Manager

Amazon
08.2021 - Current

Assistant Manager

The Grille
02.2020 - 08.2021

Stocking Associate

JCPenney
01.2019 - 02.2020

Cashier

Walmart
06.2018 - 01.2019

High School Diploma -

Orestimba High School

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Elizett Alcantar