Elizaveta Nosikova
Oshawa,ON
Summary
Motivated and dedicated occupational health and safety student entering the final year of a comprehensive program, equipped with a solid foundation in safety management, risk assessment, and regulatory compliance. Proven ability to apply theoretical knowledge to practical scenarios, demonstrated through internships and coursework projects. Strong analytical skills combined with a detail-oriented approach to problem-solving, with a focus on identifying hazards and implementing effective control measures. Adept at conducting thorough inspections and audits to ensure workplace safety standards are met. Eager to leverage academic achievements and hands-on experience to contribute positively to the field of occupational health and safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Choko-Mocko Family Bakery and Cafe
04.2020 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Learned and was trained on how to navigate, cash out and use a POS system
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained up-to-date knowledge of product and service changes.
Health and Safety Associate
CertainTeed
05.2023 - 11.2023
- Address Equipment Concerns : Regularly communicate with workers to identify any equipment issues or malfunctions they encounter during their shifts. Document these concerns promptly and escalate them to the appropriate maintenance personnel for timely resolution.
- Perform Performance Observations : Conduct regular observations of workers' adherence to safety protocols and procedures while operating machinery or handling insulation materials. Provide constructive feedback and reinforcement to encourage safe work practices.
- Offer Training and Guidance : Organize training sessions or toolbox talks to educate workers about proper equipment usage, hazard recognition, and emergency procedures. Offer guidance on ergonomic practices to minimize the risk of musculoskeletal injuries.
- Encourage Reporting : Foster a culture of safety by encouraging workers to report any safety incidents, near misses, or hazardous conditions they encounter. Assure them that their feedback is valued and will be used to improve workplace safety.
- Implement Safety Improvements : Work collaboratively with management and safety committees to implement safety improvements based on workers' feedback and observations. Regularly review and update safety protocols to reflect best practices and regulatory requirements.
- Promote Health and Wellness : Provide resources and information to promote workers' health and wellness, such as ergonomic workstation setups, stretching exercises, and access to personal protective equipment (PPE) that fits properly and is comfortable to wear.
- Monitor Compliance : Regularly audit the workplace to ensure compliance with health and safety regulations, company policies, and industry standards. Address any non-compliance issues promptly and work with management to implement corrective actions.
- Engage in Continuous Learning : Take advantage of opportunities for professional development and ongoing education in health and safety practices. Stay informed about emerging trends, technologies, and regulations relevant to the manufacturing industry
Assistant and Receptionist
Ajax West Veterinary Clinic
07.2020 - 08.2020
- Documentation Assistance : Ensure accurate and timely documentation of patient information, including medical history, treatment plans, and billing details. Assist veterinarians with record-keeping tasks to maintain organized and up-to-date patient files.
- Equipment Sanitization : Adhere to strict protocols for sanitizing and sterilizing medical equipment and surgical instruments before and after each use. Follow standardized procedures to prevent cross-contamination and maintain a clean and hygienic environment in accordance with veterinary best practices and regulatory requirements.
- Surgery Equipment Preparation : Assist veterinary staff in preparing surgical suites and equipment for procedures, including setting up surgical trays, arranging surgical instruments, and ensuring the availability of anesthesia and monitoring devices. Collaborate with the surgical team to ensure all necessary supplies are readily accessible and properly functioning.
- Post-Surgery Animal Care : Monitor animals recovering from surgery closely, observing vital signs, administering medications as directed by veterinarians, and providing comfort and support as needed. Document post-operative observations and communicate any concerns or changes in the animal's condition to veterinary staff promptly.
- Recovery Room Checks : Conduct regular checks on animals in the recovery room to assess their recovery progress, ensure their comfort, and address any immediate needs. Assist with feeding, hydration, and toileting as necessary, and provide gentle handling and reassurance to minimize stress and discomfort during the recovery period.
- Client Communication : Interact with pet owners and provide updates on their animals' status before, during, and after surgical procedures. Answer questions, address concerns, and provide compassionate support to clients during their pets' hospitalization and recovery process.
- Team Collaboration : Collaborate effectively with veterinary technicians, assistants, and other clinic staff to ensure seamless coordination of patient care and support the overall functioning of the clinic. Communicate openly and professionally with colleagues to facilitate teamwork and maintain a positive work environment.
Assistant and Receptionist
Ajax West Veterinary Clinic
10.2018 - 12.2018
Education
Bachelor of Science - Occupational Health And Safety
Toronto Metropolitan University
Toronto, ON06.2025
Skills
- MS Office Suite (Excel, Word, PowerPoint, Outlook)
- Data Analysis
- Research
- Customer Service
- Problem-solving abilities
- Data Entry
- Computer Proficiency
- Money handling abilities
- Microsoft Excel
- POS systems expert
- Administrative Support
- Data Collection
Accomplishments
- CPR Certificate
- Self Defense Training- Class 1
- World Program Disney Audition,
- Worked on a project for BMW regarding the management and organization of clients sales and purchases over a certain period of time in tailored data software system
- Volunteered for renovating and redesigning a local church in San Jeronimo, Costa Rica
Certification
- CPR Certificate
- Self Defense Training- Class 1
- World Program Disney Audition
Awards
- Dean's List Toronto Metropolitan University September 2021
- University Entrance Scholarship Toronto Metropolitan University September 2020
- University Entrance Scholarship Toronto Metropolitan University January 2021
- University Entrance Scholarship Toronto Metropolitan University September 2021
- University Entrance Scholarship Toronto Metropolitan University September 2022
- COVID First Year Bursary Toronto Metropolitan University January 2021
Extracurricular Activities
Volunteer Renovation of the local church, San Jeronimo, Costa Rica, 03/2019 Volunteer McCarthy Tetrault Santa Claus Parade, Downtown Toronto, 12/2018 Senior Kindergarten Tutor Blaisdale Montessori School, Ajax, 11/2018 Team Leader Ruskoka Christian Orthodox Camp, Muskoka, Summer 2016-2018
Hobbies and Interests
- Horseback riding
- Reading
- Baking
- Camping
- Advanced skiing
- Rowing
Languages
English
Native or Bilingual
French
Limited Working
Russian
Native or Bilingual
Timeline
Health and Safety Associate
CertainTeed
05.2023 - 11.2023
Assistant and Receptionist
Ajax West Veterinary Clinic
07.2020 - 08.2020
Customer Service Representative
Choko-Mocko Family Bakery and Cafe
04.2020 - Current
Assistant and Receptionist
Ajax West Veterinary Clinic
10.2018 - 12.2018
Bachelor of Science - Occupational Health And Safety
Toronto Metropolitan University
Similar Profiles
Alyce Alyce null
Server and Cashier at Family-Owned Bakery & CafeServer and Cashier at Family-Owned Bakery & Cafe
Surèlma GreeffSurèlma Greeff
Crew Member at Mudgee Bakery and CafeCrew Member at Mudgee Bakery and Cafe
Dillon McDanielDillon McDaniel
Bakery Production Manager at Edgar's Bakery and CafeBakery Production Manager at Edgar's Bakery and Cafe
Nikoula SabehNikoula Sabeh
Line Cook at Pizza VilleLine Cook at Pizza Ville
Nima NazzariNima Nazzari
Overnight Associate at WalmartOvernight Associate at Walmart