Elizabeth Victoria Sanchez
Sacramento
Summary
Proven leader and efficient communicator, adept at enhancing customer satisfaction and team productivity. At La Bou Bakery & Cafe, led initiatives that significantly improved operations and service levels. Skilled in problem-solving and time management, consistently meeting sales targets and financial accuracy. Balances customer service excellence with effective money handling, driving repeat business and operational success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Target
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Supervisor
La Bou Bakery & Cafe
03.2021 - 10.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Office Assistant
ANS Diagnostics
01.2021 - 07.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
Education
High School Diploma -
Elk Grove Charter
Elk Grove, CA05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Money handling
- Verbal/written communication
- Policy and procedure adherence
Certification
- Food Handler's Card – Various State-Specific Health Departments.
- Typing Certificate SETA Sacramento Works 2024 January
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Target
01.2024 - Current
Supervisor
La Bou Bakery & Cafe
03.2021 - 10.2024
Office Assistant
ANS Diagnostics
01.2021 - 07.2021
High School Diploma -
Elk Grove Charter
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