Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Esha Shelly

Winnipeg,MB

Summary

Dedicated and versatile professional with a robust background in the business field, demonstrating expertise as a sales advisor, warehouse associate, and customer service representative. Proven ability to adapt to diverse roles, showcasing a strong work ethic, effective communication skills, and a commitment to achieving organizational goals.

Overview

2
2
years of professional experience

Work History

Warehouse Associate

H&M Hennes & Mauritz
06.2023 - 01.2024
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Helped train new employees in safe practices and warehouse procedures.

Sales Advisor

Costco
07.2022 - 02.2023
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Managed key accounts, resulting in increased repeat business and higher revenue growth.
  • Prioritized helping customers over completing other routine tasks in store.

Customer Service Representative

Amazon.in
01.2022 - 05.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Diploma - BUSINESS GENERAL

Niagara College
Toronto, ON
12.2023

Skills

  • Exceptional communication, time management, and active listening skills
  • Quickly adaptive and receptive to new environments
  • Experience using Windows & MS Word
  • Previous experience in trading and business environments with ensuring customer satisfaction

Languages

English
Full Professional
Malayalam
Native or Bilingual

Timeline

Warehouse Associate

H&M Hennes & Mauritz
06.2023 - 01.2024

Sales Advisor

Costco
07.2022 - 02.2023

Customer Service Representative

Amazon.in
01.2022 - 05.2022

Diploma - BUSINESS GENERAL

Niagara College

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Elizabeth Esha Shelly