Elizabethe Greenwood
Edmonton,AB
Summary
Dynamic and dedicated crew member with extensive experience at Dairy Queen and McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and cash handling. Committed to maintaining high standards of cleanliness and safety while training new staff to achieve operational goals. Willingness and wanting to expand knowledge.
Overview
3
3
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
Edmonton, AB
02.2025 - Current
- Collaborated with team members to fulfill customer requests promptly.
- Learned product knowledge to recommend menu items effectively.
- Handled cash transactions accurately and efficiently during busy shifts.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Completed milkshakes and ice cream desserts for customers.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member
McDonald's
Edmonton, AB
09.2023 - 02.2025
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Crew Member
McDonald's
Beaumont, AB
10.2022 - 05.2023
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
École Secondaire Beaumont Composite High School
Beaumont, AB06-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Clear communication
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Interactive communication skills
- Safe food handling
- Verbal and written communication
- Safety
- Visual communication
- Performance improvement
- Menu memorization
- Health code compliance
- Ordering procedures
- Willingness to learn
Languages
English
Native or Bilingual
Timeline
Crew Member
Dairy Queen Grill & Chill
02.2025 - Current
Crew Member
McDonald's
09.2023 - 02.2025
Crew Member
McDonald's
10.2022 - 05.2023
High School Diploma -
École Secondaire Beaumont Composite High School