Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Elizabethann Walker

Port Colborne

Summary

Dynamic Support Worker with a proven track record at Community Living Port Colborne Wainfleet, enhancing client independence through personalized care and effective communication. Skilled in daily living support and emotional support, I foster strong relationships while ensuring compliance with health and safety standards, contributing to improved quality of life for clients.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Support Worker

Anchors Away
01.2020 - Current

Facilitated transportation for day program attendees.

Deliver top-tier service tailored to each individual's needs.

Supported attendees in arranging games collaboratively.

Assisted in daily activities.

Support Worker

Community Living Port Colborne Wainfleet
01.2006 - Current
  • Assisted clients with daily living activities to enhance independence and quality of life.
  • Supported implementation of care plans by following established protocols and procedures.
  • Communicated effectively with clients to understand needs and provide appropriate support.
  • Maintained accurate documentation of client interactions and progress in compliance with regulations.
  • Collaborated with team members to ensure seamless delivery of care services and support.
  • Attended training sessions to improve skills in client care and safety practices.
  • Adapted quickly to diverse client needs, demonstrating flexibility in approach and methods.
  • Engaged clients in recreational activities to promote social interaction and well-being.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.

Bartender/Server

Drifters’s
05.2008 - 08.2018
  • Crafted diverse cocktail menu tailored to customer preferences and seasonal availability.
  • Trained and mentored new bartenders on beverage preparation and customer service standards.
  • Managed inventory levels, ensuring timely reordering of supplies to prevent service interruptions.
  • Implemented efficient bar workflow processes, enhancing overall service speed during peak hours.
  • Developed strong relationships with patrons, fostering repeat business through exceptional service experiences.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

Developmental Services

Niagara College
Welland
06.2006

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Confidentiality and privacy
  • Cleaning and sanitizing
  • Active listening
  • Relationship building
  • Behavioral support
  • Meal preparation
  • Professional boundaries
  • Clean driving record
  • Community integration
  • Recreational activities
  • Attention to detail
  • Budgeting and financial management
  • Empathy and patience
  • Verbal and written communication

Languages

English
Full Professional

Certification

Non Violent Crisis Intervention,

Safe Food Handling,

First Aid Level C

Timeline

Support Worker

Anchors Away
01.2020 - Current

Bartender/Server

Drifters’s
05.2008 - 08.2018

Support Worker

Community Living Port Colborne Wainfleet
01.2006 - Current

Developmental Services

Niagara College
Elizabethann Walker