Elizabeth Worobetz
Maple Ridge,BC
Summary
Proven Camp Manager at Royal Camp Services, adept in ensuring facility safety and enhancing customer satisfaction through meticulous compliance and exceptional service. Excelled in team communication and safety procedures, achieving streamlined operations and positive participant experiences. Demonstrated proficiency in multitasking and activity planning, significantly contributing to the camp's operational excellence.
Overview
7
7
years of professional experience
Work History
Camp Manager
Royal Camp Services
06.2020 - 12.2023
- Conducted thorough facility inspections regularly, identifying maintenance needs proactively to prevent costly repairs or disruptions later on.
- Maintained up-to-date knowledge of relevant regulations and compliance requirements, guaranteeing adherence to established guidelines throughout all aspects of camp management.
- Delivered exceptional customer service, resolving issues quickly to ensure positive experiences for all camp participants.
- Collaborated with other Camp Managers in regular meetings to share best practices and improve industry-wide standards of operation.
Clerk
Royal Camp Services
05.2019 - 06.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Housekeeper
Royal Camp Services
11.2016 - 05.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Skills
- Team Communication
- Safety Procedures
- Parent Communication
- Activity Planning
Timeline
Camp Manager
Royal Camp Services
06.2020 - 12.2023
Clerk
Royal Camp Services
05.2019 - 06.2020
Housekeeper
Royal Camp Services
11.2016 - 05.2019
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