Summary
Overview
Work History
Education
Skills
Timeline
Generic
Elizabeth Whaley

Elizabeth Whaley

Edmonton,AB

Summary

Offering solid foundation in administrative tasks and patient care, eager to learn and thrive in medical environment. Brings understanding of medical terminology and patient scheduling, ensuring smooth clinic operations. Ready to use and develop organizational and communication skills in [Desired Position] role. Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.

Overview

12
12
years of professional experience

Work History

Manager, Sales and Customer Support

Hemingway Medical Spa Inc.
11.2021 - 07.2025
  • Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
  • Coordinated Networking events, showcasing company offerings while networking with industry professionals to generate leads.
  • Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.
  • Increased sales by developing and implementing effective sales strategies.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Implemented systems and procedures to increase sales.
  • Guarantee costumer satisfaction and comfort
  • Implementing and creating protocols

Sales

Campers Village Inc
Both Edmonton Locations
12.2013 - 08.2015
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Built relationships with customers to increase likelihood of repeat business.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Sales

Atmostphere
West Edmonton Mall
09.2013 - 12.2013
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.

Education

High School Diploma - undefined

North West Community Collage
2004

Skills

  • Customer service-oriented
  • People-oriented
  • Sales experience
  • Superior organization ability
  • Excellent communication skills
  • Friendly demeanor
  • Strong work ethic
  • Outstanding interpersonal skills

Interpersonal skills

Product knowledge

Pricing strategy

Revenue growth

Closing techniques

Timeline

Manager, Sales and Customer Support

Hemingway Medical Spa Inc.
11.2021 - 07.2025

Sales

Campers Village Inc
12.2013 - 08.2015

Sales

Atmostphere
09.2013 - 12.2013

High School Diploma - undefined

North West Community Collage
Elizabeth Whaley