Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elizabeth Torres

San Diego

Summary

Customer service and operations professional with experience in team management, scheduling, payroll, procurement and compliance. Recognized for improving efficiency, strengthening customer relations, and training employees to meet goals and exceed expectations. Skilled in maintaining budgets, ensuring safety standards, and streamlining operational processes.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Assistant Manager

Pacifico Industries
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Program Manager

Matt Silver Presents
02.2022 - Current
  • Managed and supervised event operations, complying local law and code regulations.
  • Established strong relationships with sponsors, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed approved budget for each event ensuring that all contractual obligations were satisfied.
  • Managed multiple projects with numerous sub-projects or workstreams.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
  • Addressed and resolved technical, financial, and operational concerns by working with team members, directors and clients simutaniously.

Education

Associate of Arts -

Waiting On Info
Anywhere USA
01-1999

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Strategic planning
  • Client relations

Certification

Food handlers certificate,

Responsible vendor card for alcoholic beverage service

Timeline

Program Manager

Matt Silver Presents
02.2022 - Current

Assistant Manager

Pacifico Industries

Associate of Arts -

Waiting On Info

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Elizabeth Torres