Elizabeth Torres
Riverside
Summary
Detail-oriented Business Administration graduate with a concentration in Information Systems and hands-on experience supporting real-time logistics and workforce operations in high-volume environments. Skilled in data analysis, operational reporting, Excel modeling, SQL, and systems documentation, with experience analyzing performance metrics, maintaining operational data accuracy, and supporting process optimization. Recognized for strong cross-functional communication, problem-solving, and the ability to adapt quickly to complex systems. Seeking opportunities in Data Analytics, Business Analysis, or Systems Analysis.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Performance Coach
Randstad
Riverside, CA
05.2025 - Current
- Analyzed weekly productivity metrics and delivered targeted coaching, contributing to 10–30% performance improvements among underperforming associates
- Supported and supervised 60+ associates daily across multiple warehouse departments, ensuring workflow efficiency and resolving real-time operational issues
- Led onboarding and orientation sessions for new hires, communicating safety protocols, performance expectations, and payroll procedures in a high-volume warehouse environment
- Administered workforce systems (Kronos, Bullhorn, ADP), maintained timekeeping accuracy, and processed onboarding documentation in compliance with employment regulations
Linehaul Operations Intern
FedEx
Rialto, CA
06.2023 - 08.2023
- Operated in a dual-monitor, dual-system environment, simultaneously managing a Transportation Management System (TMS) and Excel-based operational trackers in support of real-time transportation operations
- Maintained and validated operational data including driver schedules, ETAs, route assignments, load status, and exceptions to support efficient inbound and outbound logistics operations
- Built and maintained structured Excel logs using formulas, timestamps, and status indicators to support dispatch decisions and exception management
- Conducted asset and inventory analysis (trailers, containers, dollies, and tires), identifying over 100 missing dollies and documenting recovery paths to reduce financial loss
Onsite Specialist
PriorityWorkforce
Ontario, CA
11.2021 - 05.2022
- Administered payroll and workforce systems (Kronos, Bullhorn), ensuring accurate timekeeping and wage processing
- Processed onboarding documentation (I-9s, W-4s) and managed employee records within ADP in compliance with employment regulations
- Responded to employee inquiries regarding pay, scheduling, and workplace concerns, improving communication and issue resolution
- Generated and delivered workforce and operational reports to client stakeholders
- Supported recruitment efforts by posting roles, sourcing candidates, and onboarding new hires into internal systems
Education
Bachelor of Arts - Business Administration | Information Systems
California State University, Fullerton
Fullerton, CA05-2025
Skills
- Data Analysis
- Database Design
- Process Modeling
- Advanced Excel
- SQL & MySQL
- Operational Reporting & Documentation
- Workforce Management Systems (Kronos, Bullhorn, ADP)
- Cross-functional Communication & Teamwork
Certification
- Certificate of Completion Learning C# - LinkedIn Learning
- Certificate of Completion Learning C# and .NET Essential Training- LinkedIn Learning
- Certificate of Completion Learning Project Management Skills for Leaders - LinkedIn Learning
- Certificate of Completion Safety Training - Randstad Safety Team
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Performance Coach
Randstad
05.2025 - Current
Linehaul Operations Intern
FedEx
06.2023 - 08.2023
Onsite Specialist
PriorityWorkforce
11.2021 - 05.2022
Bachelor of Arts - Business Administration | Information Systems
California State University, Fullerton