Elizabeth Topui
Vallejo
Summary
Versatile healthcare expert with a strong background in operations, tissue management and strategic vendor relationship management at Stanford Health Care.
Overview
22
22
years of professional experience
Work History
Charges Coordinator for all Outpatient Surgery Centers
Stanford Health Care
04.2018 - Current
- Coordinate and execute all operational needs for physicians and staff at all four Outpatient Surgery Centers (SHCE, CCSB, Byers Eye Surgery and OSC)
- Account for tissue, implants and OR time for all outpatient surgery center’s cases daily
- Audit patient accounts daily for any potential charges missed.
- Manage tissue and implants at all outpatient facilities.
- Create and track purchase orders for tissue, implants, and specialty items.
- Assist physicians and staff with new vendor trial items and implants as well as assisting the category management team for products going thru the VBS process.
- Work with surgeons and vendors for pricing and comparison on surgical supplies and implants.
- Assist purchasing department with orders, quotes and special needs for all implants, tissue, and special orders.
- Manage and order all tissue needs for upcoming cases at all the outpatient surgery centers.
- Create Standard Work Process flows for all outpatient centers (Breast Implant Tracking, IOL Consignment Replacement, Track Core Standard Work Process, Manager Recall guidelines.).
- Assist nurses daily for special items requests as well as projected needs for workflow improvements.
- Routinely monitor and audit safety handling procedures and precautions in the OR rooms
- Assist all Outpatient Managers with any project needs.
- Assisted in developing operational procedures for improved workflow efficiency.
- Collaborated with multidisciplinary teams to enhance service delivery outcomes.
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored inventory levels and ordered additional supplies as needed.
- Ensured compliance with company policies and procedures related to project management activities.
- Monitored project progress and provided updates to stakeholders.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Office Asst. IV
Stanford Health Care
10.2012 - 04.2018
- Coordinate all operations for physicians and staff daily.
- Work in partnership with Assistant Patient Care Manager, RN’s, and staff on projects for quality improvement
- Assist with general office duties such as ordering office supplies, answering multi-phone lines, assisting patients, and maintenance of office equipment.
- Manage, track, and order all implants, tissue, and special-order items.
- Train staff quarterly on charging procedures
- Manage and track all work orders for surgery center.
- Perform monthly audits on operating room staff, as well as patient charge audits for quality improvement.
- Collaborate directly with vendors and doctors for surgical needs (product trials, vendor in-services, product pricing)
- Track and audit all supply inventory and pricing lists using Excel or Microsoft sheets.
- Handle distribution of all incoming and outgoing mail and supplies
- Assist nurses with taking patient vitals and medical assistance (EKG, Urine sample, transport)
- Work efficiently and effectively on a team or independently.
- Organized patient records and ensured confidentiality compliance.
Patient Care Coordinator/ Lead Medical Asst. /Surgery Scheduler/OAIV
Lucile Packard Children’s Hospital
07.2004 - 10.2012
- Coordinate doctor’s schedule.
- Manage doctors’ calendars.
- Perform quarterly audits for quality assurance.
- Coordinate surgeries for all medicine specialties/ surgery scheduler for GI.
- Perform vitals.
- Assist doctors and nurses (urine tests, EKG, G-tubes)
- Set up exam rooms before and after use.
- General office duties (answering phones, checking faxes, prepare charts)
- Manage billing for CCS patients.
Education
Certified Medical Asst. - Health Care Administration
Boston Reed College
Redwood City, CA06-2006
Some College (No Degree) -
San Mateo Community College
San Mateo, CASkills
- EPIC
- Tissue management
- Operating room procedures
- Audit and compliance
- Quality improvement processes
- Vendor relationship management
- Inventory control
- Effective communication
- Team collaboration
- Best practices implementation
- Verbal and written communication
- Multitasking and organization
- WISE OR
- MS Office (Word, Excel, Publisher)
References
Available upon request
Timeline
Charges Coordinator for all Outpatient Surgery Centers
Stanford Health Care
04.2018 - Current
Office Asst. IV
Stanford Health Care
10.2012 - 04.2018
Patient Care Coordinator/ Lead Medical Asst. /Surgery Scheduler/OAIV
Lucile Packard Children’s Hospital
07.2004 - 10.2012
Certified Medical Asst. - Health Care Administration
Boston Reed College
Some College (No Degree) -
San Mateo Community College