Elizabeth Spencer

Cashier/Sales Associate

Hy-Vee

10.2022 - 08.2025

Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced registers daily.
Assisted customers with inquiries, providing excellent service and support.
Collaborated with team members to ensure smooth store operations.
Learned safety protocols for handling cash and operating equipment.
Adapted quickly to high-volume environments while maintaining accuracy.
Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Addressed customer needs and made product recommendations to increase sales.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Enhanced customer loyalty by participating in rewards program enrollment.
Increased sales of promotional items by informing customers about current offers.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Engaged with customers to understand their needs and offer tailored recommendations.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.